UNSOLVED
Problem with Microsoft Update.
Hi,
A friend of mine came over last week to help with a pc issue I was having, he ended up removing a program or 2 ( I don't know which) and ended making a new main user account on my pc to use. Now my problem was fixed however now whenever I try to use Microsoft Update and search for updates I get the error [Error number: 0x80090305] The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem. Now along with that I'm rolled back on a previous Windows media player and whenever I try to update it pops up saying a unexpected error has occured. I don't know if this is caused by the same issue or not
I scanned my comuter for viruses or whatever and everything came up clean, I tried turning off my firewall and tried and still got the error.
I'm running XP if needed, any help would be great thanks
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Posted May 20th, 2009 16:00
Thanks for the reply, as of now theres only one user account on the computer and its Administrator. However I don't have my Windows Setup cd to do the repair anymore, are there any other alternatives to try to fix this?
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Posted May 21st, 2009 04:00
No, you need the Windows XP disc.
HERE is the Dell form to request replacement discs, try this and see if you qualify for free replacements.
Inspiron 16 5630 Laptop and WD22TB4 Docking StationSelf-built desktop for recording studio application
fireberd
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Posted May 20th, 2009 05:00
Not knowing what program(s) were removed and what type of user account was created, it's hard to know what the problem is. The first thing is what type of user account was created. If you are the only "user" on the PC and your account does not have Administrator priviledges that could be the problem.
That error also has to do with Internet Explorer so again, depending on what was "removed" is probably key to your problems.
If it's not a user account problem, there are so many possibilites that I would suggest doing a Windows XP "repair" operation and then go from there. HERE is the Microsoft instructions on how to repair XP.