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vorlons

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vorlons

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September 22nd, 2022 09:00

Bios max reported freq @ (12 GHZ) / diskcontroller errors - XPS

Dear Fellow Users

Out of curiosity has anyone seen a 12 GHZ reported frequency ? I hope it is a typo. Or some possible future option? (machine is xps 9710 running the 4th bios 1.13.1 update). Also, has anyone observed disk controller errors within the windows system log  when running AHCI / NVME mode (of the form \Device\Harddisk1\DR1) ? 

Best

20220920_191110.jpg

 

 

  • Tesla1856

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    Posted September 22nd, 2022 11:00

    Wow, that is fast. You are lucky with that Intel-i9.

    I'll try to remember to check my XPS-15 (9520) the next time I have it out of it's bag. However, it only has an Intel-i7:

    - Intel i7-12700h (12th-Gen with 14c/20t)
    - - Intel Iris Xe graphics (IGP)
    - 16gbx2=32gb ram DDR5 4800mhz
    - Nvidia GeForce RTX-3050 (Laptop GPU version)
    - 512gb SSD Samsung PM9A1 NVMe

    No disk-errors here, but I'm running it on Windows-11 and the way it came (RAID/Intel-RST/Intel Optane Memory and Storage Management v19.x). Last time I checked, it's Reliability History report looked acceptable. It's running a very recent BIOS-Firmware.

    I suggest you run a Windows Error-check on your SSDs. Also, check it's SMART-status (with something like Passmark SMART or Crystal Disk-Info).

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
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  • vorlons

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    Posted September 22nd, 2022 22:00

    Dear Tesla

    I am attaching a photo of the "disk controller" error if it helps someone. I was told though that errors exist though in all systems, so could it be a normal error? I got this off the windows event viewer.

    2.jpg

    Again regards and thank you in advance for reading all these

     

  • vorlons

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    Posted September 22nd, 2022 22:00

    Dear Tesla

    Thank you for your answer. The history of this 6 month old XPS 9710 has more into it. As an academic puzzle I am laying down these info, just in case some can help or detect a bug.

    1st motherboard with no SSD issues was overheating, I mean standard 90C. No problem with SSD etc... Solution to this was to replace fans.

    The heating continued where a new (probably refurbished) motherboard was installed with new fans and all sort of problems in dual boot started appearing while new bioses were installed. Disk controller errors, had to reboot multiple times to have linux find the root partition and so on. At this this point all bios advanced tests and smart tools showed no problem to the SSD! Btw when the dell engineer replaced it I was set to raid mode. Similarly all mem tests were ok.

    Later a certainly refurbished motherboard was installed (which I was told was repackaged not refurbished...?!) to which disk controller errors continue appearing within the windows system log. Also windows claims that firmware keeps reducing the CPU speed. Moreover, along with the motherborad a CA-XXX SSD instead of the normal shipped KIOXIA (2tb) was installed. Again all smart shows no problem but Windows complain about disk controller errors. The disk controllers errors are RARE but can I trust my numerical computations like that, given that I write and process ~50G files?

    Of course all these issues could be in conjuction with the fact that BIOS reports 12GHZ of speed. Given that I do believe in quantum mechanical tunneling I am used to the idea that electrons can pop through walls and in my CPU case can systematically change the bits of the BIOS.

    Regards