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Tural.Mammadov
1 Message
0
1261
December 13th, 2019 05:00
SupportAssist bios 1.4.0 update fail xps 7590
So the last time when SupportAssist has updated bios on my laptop it had resulted in a bricked device. Today technician had replaced the motherboard. SupportAssist still says I had to update bios. But it does not update. So how should I act now? Ignore any updates from SupportAssist? Remove it from my laptop? Try to update bios manually? I don't want to get a new motherboard replacement. Brand new laptop got scratches on the surface after the visit of technician
1014
0
Posted December 22nd, 2019 14:00
I figured it out. It can be updated in the Dell Update app.
920
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Posted January 6th, 2020 01:00
Installed this update using the Dell Update. No problem there, but after this update I was not able to start a guest Windows 10 OS in VirtualBox. The Windows10 boot got stuck at the Windows logo.
The fix for this problem was to downgrade the BIOS to an earlier version: 1.3.3
Prontissimo
6 Posts
1031
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Posted December 22nd, 2019 09:00
I got the same issue. Have you had any success?