Unsolved
This post is more than 5 years old
6 Posts
0
12565
Array Manager, PercPro Error, Event ID 571
Hi
After I boot the server i get three errors:
73 Warning 27.02.2005 17:21:20 PercPro 571 PERC 3/DC Controller 0 (Cluster), Array Disk 0:1 Sense Key = 3, Sense Code = 13, Sense Qualifier = 0.
If this disk is part of a redundant virtual disk, select the 'Offline' option and then replace the disk. Then configure a hot spare and it will start the rebuild automatically. If this disk is a hot spare, select the 'Prepare to Remove' option and then replace the disk. If this disk is part of a non-redundant disk, you should back-up your data immediately. If the disk fails, you will not be able to recover the data.
72 Warning 27.02.2005 17:21:20 PercPro 571 PERC 3/DC Controller 0 (Cluster), Array Disk 0:1 Sense Key = 3, Sense Code = 13, Sense Qualifier = 0.
....
71 Warning 27.02.2005 17:21:20 PercPro 571 PERC 3/DC Controller 0 (Cluster), Array Disk 0:2 Sense Key = 3, Sense Code = C, Sense Qualifier = 3.
....
Installed Versions:
- PERC 3/DC 1.96T / 6.35.2.32
- PERC 3/DI 2.7.1(3170) / 4944
- Dell OpenManage Array Manager 3.4.1 (build 532.4)
I found on http://forums.us.dell.com/supportforums/board/message?board.id=pv_raid&message.id=838&view=by_date_ascending&page=2 something about the error 571, but i think it's not the solution for me. i've got a newer version (1.96T) and not the Fujitsu MAM3367MC drive.
I didn't found anything about the error with the sense code 13.
Should i realy replace the disk?
Thank's a lot for your help!
Christian
After I boot the server i get three errors:
73 Warning 27.02.2005 17:21:20 PercPro 571 PERC 3/DC Controller 0 (Cluster), Array Disk 0:1 Sense Key = 3, Sense Code = 13, Sense Qualifier = 0.
If this disk is part of a redundant virtual disk, select the 'Offline' option and then replace the disk. Then configure a hot spare and it will start the rebuild automatically. If this disk is a hot spare, select the 'Prepare to Remove' option and then replace the disk. If this disk is part of a non-redundant disk, you should back-up your data immediately. If the disk fails, you will not be able to recover the data.
72 Warning 27.02.2005 17:21:20 PercPro 571 PERC 3/DC Controller 0 (Cluster), Array Disk 0:1 Sense Key = 3, Sense Code = 13, Sense Qualifier = 0.
....
71 Warning 27.02.2005 17:21:20 PercPro 571 PERC 3/DC Controller 0 (Cluster), Array Disk 0:2 Sense Key = 3, Sense Code = C, Sense Qualifier = 3.
....
Installed Versions:
- PERC 3/DC 1.96T / 6.35.2.32
- PERC 3/DI 2.7.1(3170) / 4944
- Dell OpenManage Array Manager 3.4.1 (build 532.4)
I found on http://forums.us.dell.com/supportforums/board/message?board.id=pv_raid&message.id=838&view=by_date_ascending&page=2 something about the error 571, but i think it's not the solution for me. i've got a newer version (1.96T) and not the Fujitsu MAM3367MC drive.
I didn't found anything about the error with the sense code 13.
Should i realy replace the disk?
Thank's a lot for your help!
Christian
barhampa
718 Posts
0
March 3rd, 2005 07:00
lukanicbrian
2 Posts
0
March 14th, 2005 15:00
I also am getting this error, but I am unable to identify exactly which disk needs to be replaced. Is it reporting the disk to me in hexadecimal?
PERC 3/QC Controller 0, Array Disk 255:255 Sense Key=FF, Sense Code=FF, Sense Qualifier=FF. If this disk is part of a redundant virtual......
B_Segurson
107 Posts
0
March 16th, 2005 03:00
lukanicbrian - A SCSI sense key and code of FF is invalid and represents some sort of transient condition that is not being reported correctly. If the disk is offline, then I would suggest you bring it back online and let it rebuild or go through a consistency check. There is not enough information to diagnose the cause of the problem. It may not be hardware at all.
lukanicbrian
2 Posts
0
March 21st, 2005 12:00
All of the drive and array LEDs are lit up green, and nothing appears wrong with the array. You may be right that it is not a hardware problem. I will perform a consistency check next. Is there anything else I can try?
Thanks
Brian
Finanz
6 Posts
0
March 21st, 2005 12:00
DELL-Cares
Moderator
Moderator
•
25.7K Posts
0
August 16th, 2021 10:00