problem with installation of bluetooth for dell d610

Art,

Thanks for your prompt reply. Well, as you said, I downloaded and run the mentioned file, and it saying error that, it is not compatible chip support for this system. will you please advise...as I badly need bluetooth to be enable on my notebook. thanks in advance for your support.

cheers, farooq

farooq,

You said you had sp1, sp2 would install its own Bluetooth Stack, if it saw a Bluetooth
Reciever/Transmitter onboard. This would block install of the Dell Stack and would
need to be removed and blocked

Check BIOS Setup (F2 on bootup) to see if it is recognized in your system, if not a
check of the hardware would be necessary.

Art

Farooq,

check your invoice or enter your service tag on the "Notebooks"; Latitude menu above
and select "Original Configuration" to see if you are supposed to have a card.

If it shows, then you need to telephone tech support for a repair, if it does not,
then look on this site for advice from those who have had to "ADD" Bluetooth to their Dells,
Just don't let anyone sell you a "Dongle" type Bluetooth.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Denita,

I will assume that with XP sp1 that you do not have the MS Stack on your system.

It is important for you to remove a previous Bluetooth Stack prior to install of another.

First thing to do now is check in System; Hardware, Device Manager and see what is listed under
Bluetooth. If it shows a Driver, see if "UpDate" will allow you to change to v4.00.11(D) that
you just installed, use "Let me choose, have disk" and 'browse' to the location that it was
installed to.

Should that fail, remove it from Device Manager and then go to Control Panel; add/remove and
remove it from there also, reboot and reinstall the new, skip the 'firmware' it should still
be in there.

Art

Hi Art,

     It seems you are the resident expert on this type of problem, so I hope you don't mind if I ask for a lil assistance.  I have an Inspiron XPS Gen. 2 laptop with the Dell 350 and am having a similar problem.  I had my bluetooth adapter working, but as you suggested in one of your messages, the older Toshiba bluetooth stack was not the best.  I ran the updated drive (R112482.exe) and watched it flash the adapter successfully.  However, when it came time to install the driver, it failed to properly install and is hung at the point were the driver installation asks for you to press Fn+F2 to enable the adapter, even though it already is.

     I took your advice and tried to remove all previous installs of the bluetooth stack, including the one that comes with Windows.  (I am running SP2, my machine came with it already installed.)  However, this failed to work.  I checked the BIOS to make sure bluetooth was still showing as an available device... even though the firmware flash completes, I was nervous that maybe the adapter had died.  The BIOS still showed the bluetooth adapater as available.  Finally, I read that someone else had reinstalled Windows, well I REALLY don't want to have to do this, so I did a fresh install to a spare hard drive.  Lo and behold, the bluetooth adapter both installed automatically as part of Windows, as well as with the new driver (R112482.exe).

    At this point, I must have done something to my bluetooth device installation that Windows is no longer able to accurately detect it.  No bluetooth devices are listed in the device manager, except under Networking there is a "Bluetooth Personal Area Netowork from TOSHIBA - Packet Scheduler Miniport" which I cannot remove.  My guess is some component of the old stack is still installed and therefore is preventing the new driver from working properly.  Any thoughts?

Thanks!

Brad

 

Brad,

I used to have a "Bluetooth Network" listed on "Network Connections" that I never used (think that the MS Stack install had put it there)
and I was able to delete it with no adverse effect.

You have nothing under Bluetooth in Device Manager and no listing of any Bluetooth, Dell Bluetooth or Toshiba Bluetooth in Control Panel
Add/Remove Programs?

In your C:\Windows\Inf folder you have Renamed the Bth.inf file to Bth.inf.old. & Renamed the Bth.pnf file to Bth.pnf.old?
(this blocks interference from the Windows Stack).

The 'Hang' at the point were the driver installation asks for you to press Fn+F2 to enable the adapter even though you can see it turn
on/off is usually a symptom of another Stack on the Bluetooth that prevents it being seen.

I have never performed a "Firmware Flash" (or used a TM350 Toshiba system) but did it allow an option to "save" the old firmware?

A non working module would also cause the same 'hang' but don't know if Fn/F2 would still appear to turn it on or what BIOS Setup
would show (assume it is enabled in BIOS).

Going on the theory of a "piece of a stack" causing the problem, I would look for a "Driver Cleaner Utility".

This is something that I have seen mentioned but never seen or used, a Google Search should bring a lot of information
about Driver Cleaners.

On the theory of a damaged BT350 module, a warranty call to Dell would be the best solution for that, I'm sure they would just send you
a new one with a box to return the old one.

Art

edit:- A further thought, on your Device Manager:

System Properties; bottom left of 'General' click "Enviromental Variables"

In System Variables click [New]

Add the following: under Variable name, type DEVMGR

under Variable value type SHOW_NONPRESENT_DEVICES=1

and click [Ok]

Now, when you open Device Manager, under the View menu item, you can click a check for
"Show hidden devices" and see if that shows any Bluetooth Devices.

Also in DM Universal Serial Bus Controllers, the top USB Root Hub is what powers my Bluetooth.
I have only used it to uncheck Power Management "Allow the computer to turn off this device..."
but it also has troubleshooting and driver functions.

Message Edited by Art on 12-13-2005 08:12 PM

Message Edited by Art on 12-13-2005 08:15 PM

I own two of the Dell latitude D610's and it too me some time searching and downloading dozens of files before I was able to get my Bluetooth to work.

You will need to get the Broadcom Broadcom BCM2045, v.6.1.0.4700, A01 ( R193329.exe ) file.

In the folder after extraction open the "R193329" folder, then open the "Win32" folder, then the "brcm" folder.

in the "brcm" folder you will find the ( DPInst.exe ) file, click in to run.

It will say driver is installing.

A dilog box ill pop up with "Broadcom HIDClass" and Broadcom Bluetooth" Ready to use.

Click Finish.

=========

The file that everybody complains about stopping at 56% will install the software, interface to the Bluetooth in the Start menu.

once ut gets to the 56% and ask you to press Fn+F2 keys just cancel it and let it close because the interface will already be created in the Start Menu.

Just run the Broadcom Broadcom BCM2045, v.6.1.0.4700, A01 ( R193329 ) - Win32- bcrm- DPInst.exe file to install the diver.

Please don't ask me for advice on any other models of laptops by dell because I'm not a tech or have the experience.

I forgot to mention that you can download the Bluetooth file from the TOSHIBA website that's a much better software to install the Bluetooth interface in the Start menu.

www.support.toshiba.com/.../viewContentDetail

driver_bluetooth_TC00131900H

On the left side of the page you will see all the different versions but I cant remember which one it was that I got,  the file I got is the "driver_bluetooth_TC00131900H"

I'm sure any of the 2008 or 2009 versions will be about the same as the one I picked out?

Later versions 2010 - 2015 might not work?

The driver_bluetooth_TC00131900H is 71.251kbs in size that I have and used to install the Bluetooth Interface.

Run the Broadcom Broadcom BCM2045, v.6.1.0.4700, A01
Broadcom BCM2045 BlueTooth Controller Driver to install the driver that you can download from Dell's website.

Just do a search for Broadcom Broadcom BCM2045,