Virus & Spyware
Troubleshooting for Dell Software
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70078
December 1st, 2005 17:00
FNTCACHE.dat?
I am seeing FNTCACHE.dat file in C:\WINNT\system32. Is this a bad file? Can I remove this file?
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kk_gopalan
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December 1st, 2005 17:00
Thanks ky331 for your response.
Today I got a popup asking me to install winfixer 2005.. I cancelled the popup from taskmanager (without pressing ok or cancel)... My question, am I affected by Winfixer 2005? Is there any other way to check this (I would like to avoid executing hijack this as much as possible).
ky331
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December 1st, 2005 17:00
ky331
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December 1st, 2005 18:00
kk_gopalan
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December 1st, 2005 18:00
Thanx for your prompt reply ky331.
If you get a popup (only once) asking you to install winfixer, mean that your PC is infected (eventhough I cancelled the popup using task manager and have no visible performance problems / unwanted popups)?
ky331
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December 1st, 2005 18:00
Download [but do *NOT* yet run] FixVundo from
http://securityresponse.symantec.com/avcenter/FixVundo.exe
[we'll have you run it later]
Note: If you have previously download this file on another occasion, please download it again, to be absolutely sure you have the most current version.
********************
Next, download VirtumundoBeGone from:
http://secured2k.home.comcast.net/tools/VirtumundoBeGone.exe
* Save it to your Desktop
* Close all running programs (including your Internet Browser)
* Double-click VirtumundoBeGone.exe on the desktop
* Follow the directions as indicated
please be advised that this program will generate a "BLUE SCREEN OF DEATH"... this is an expected/necessary part of the process, so don't be surprised when it happens.
just reboot if your system "jams"*********************
After rebooting, it's now time to run FixVundo (which you had downloaded earlier).
Make sure all other programs, including your Internet Browser, are closed.
Double-click the FixVundo.exe file to start the removal tool.
Click Start to begin the process, and then allow this tool to run.
Important: Do not launch any new applications while the tool is running!
Reboot your computer.
Run the FixVundo removal tool again to ensure that the system is clean.
*********************
It's now time to report back to us:
VirtumundoBeGone
generated a "log" file of its own, which it should have placed on your Desktop... please REPLY to this thread, and copy/ paste the VirtumundoBeGone log back here.ky331
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December 1st, 2005 19:00
kk_gopalan
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December 1st, 2005 19:00
Thanks kyy331!!!
Do you know if anybody got infected after cancelling the popup using task manager (I was aware that 'NO', cancel or 'X' exiting the popup does not help)...
I have rebooted it once and haven't had any more popups.. But I will keep my fingers crossed.. Is there any symptoms that I should look for, that will tell me if I am infected (like new files in system32 folder?)