show window contents while dragging

Alan,

I don't have that disk or that manual! I have everything in front of me that was in the box and I don't have those - what a burn, These guys, this is so sad...

Borabora, I have the RAID drive setup as well (the Striping configuration). There is a Promise driver diskette you need - dig around in your shipping boxes and you will find it, along with another CD and the RAID controller manual. You need that diskette for the Win XP clean setup. You can delete and recreate RAID arrays if you follow the (excellent) instructions in the manual. If you can't find any of that stuff, you can download most of it (drivers etc) from the Promise Tech web site - www.promise.com. Look at your Dell invoice to see exactly what RAID card you are using...

But look thru the shipping box first. I didn't find it until I rummaged thru a second time.

Alan in Hoboken

Alan, what is that customer care number you used? I am Nick who you have been in contact with on the MS newsgroup.

Thanks, Bora Bora

Hello All,

I have had the same problem with my brand new Dell XPS.  I decided that I would do a clean installation by saving all my files with the file settings and transfer wizard (works okay but is far from perfect) and then a hard drive reformat and OS reinstall.

Everything was fine until I installed "Dell Media Experience" this morning.  Then the problem re-appeared.  I removed "Dell Media Experience" from my PC and now everything is fine again. 

Try removing this software, rebooting, and see if that cures your problem.  Please let me know what happens.  If this cures the problem for a number of people we can let Dell know about their software problem.  I'm going to let Dell Support know about this anyway.

Good Luck,
Ralph

Have a Dell Dimension 4600 and was having three same problem. The uninstall worked graet for me too.

Thank You.  I hope dell raeds and takes note.

Well, it *did* fix the show window contents when dragging error - but the sound icon still won't "stay" in the system tray. At least the other 2 problems (System32 window showing at startup and the dragging issue) have now been debugged. Be grateful for small favors, I suppose.

Dell - how about getting to the bottom of this and/or at least getting your software rewritten?

Well.. I got the replacement Dim 8300 box yesterday. Hooked it up this morning and guess what?

Exact same problems as before, clean out of the box:

- no sound icon in system tray (settings won't "stick")

- windows contents when dragging won't stay on (but I have no deleteed Media Experience)

- System32 window not initially visible at startup, but then appears after I connect to my home network.

I'm now torn. Can I live with these bugs, or should I ship the whole lot back to Dell as a lesson?

Alan in Hoboken

Ralph,

Great job! I have been out of town the last seven days and just now got the message. Did the un-install of that program and a four-week old problem is no more. Looks like to me that Dell needs to send you some big time cash. Not one person on their payroll had a clue on this and you fixed it form them. Good work and thanks...

Hi there,

Yep i'd just like to say thanks for that tip. I was having exactly the same problem and uninstalling the Dell Media Experiance cured it.

Take note Dell....

Cheers mate,

Stevie_boy.

There's something in the Dell Audigy 2 software configuration that won't let the volume icon "stick" in the task pane. I ditched the OEM version (see Audio for various reasons why) and installed a retail Audigy 2 ZS (which kicks!!) Both volume controls are now present everytime on boot-up. While not a great solution, perhaps it isolates the problem.

ive been having the same problem, but heres what  ive done, seems to of worked for me.

i havent uninstalled Dell Media experience. instead, go to the start menu, and select "run..." type in msconfig and hit the enter button. on the System Configuration Utility, select the "Startup" tab. UNSELECT "PCMSerivce" (the command is "C:\program files\dell\media experiance\pcmservice.exe") than click on the "OK" button. A little box will pop-up asking you to either restart or restart later, make either choice. Log off the screen name, and when you log back on, the "show window contents while dragging" will stay on. If not, reselect the option "show window contents" option, log bacl off user, log back on. if that doesnt solve it, i dont know, just uninstall it.

System Info:
Dimension 4600i Pentium 4 2.6GHz Hyper-Threaded 800-MHz FSB, 512 RAM, 40GB Maxtor 6E040L0 IDE Hard Drive, Windows XP Home SP1, DVD-ROM (16x), 3.5inch floppy drive (impressive, lol), Integrated Video, Integrated Sound, 56K Fax modem, Intel 10/100 PRO Network (Integrated), Norton Internet Security 2004, and a lot of other boring stuff, like my M782 flat-screen monitor (on #2 btw) that isnt right.