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AIO 962 "incorrect cartridge" msg
Getting very frustrated. Regardless of cartridge ( have tried both color and photo) in the right-side position, I keep getting a prompt that the right cartidge is incorrect. Have tried cleaning, re-seating, etc. I am confident I have the correct cartridges as they were ordered online trhrough Dell. Don't know what else to do. Help please.
Jpintz
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April 12th, 2007 17:00
william_the_sco
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April 12th, 2007 20:00
Coral2u
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April 12th, 2007 21:00
jbyanski
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April 15th, 2007 18:00
youdecide
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April 18th, 2007 19:00
furkidmom
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May 24th, 2007 15:00
Teaz54
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September 14th, 2009 14:00
Hello Coral2u. I am having the same problem except I have a 944 printer. I like you have tried everything except calling and talking to a tech. That is even
irritating for me because I can't usually understand them because they are in some foriegn country. Not that they aren't helpful, its just sometimes I get
someone that doesn't speak English very well. Oh well, that right now isn't the problem. I hope that you or I get an answer to our problem shortly. I really
need to have my printer working, a day doesn't go by that I don't use my printer, you'd think that my computer room was an office for the whole family
sometimes...lol. Well, I hope we both get an answer. Thanks for listening. Teaz:emotion-2: