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ripper219

7 Posts

17704

June 18th, 2007 01:00

Limited or no connectivity error!!---HELP!

Ok, This week my new dell came in.  Got it set up all all, ALL but the internet that is.  I took my old Wirless adapter and installed the drivers and stuff on the new PC.  And when I try to connect to my router downstairs, the connection says aquriring an network address (for about 3 mins)  and then after a while comes up with a yellow triangle saying Limited or No connectivity. 
 
I tried a lot of different things.. repairing, updating the driver. etc and still nothing (thats why Im typing this on my dads pc which is connected directly to the router)  my sisters laptop can connect to the router just fine.. so I know its not the router thats having a problem
 and I have used my d-link wirless adpater in my other PC so I know thats fine..  I just dont know what to do..  CAN you guys help me!!


thanks
 
Aaron


Message Edited by ripper219 on 06-21-2007 11:24 AM

best-try

279 Posts

June 18th, 2007 09:00

Hi,
 
Is your new system running vista? When you get "Limited or No Connectivity" , Go to Start -- Run -- CMD -- type ipconfig /renew and hit enter. Check what message you get. If you get Access Denied, run command prompt as administrator (For Vista).
 
 
Rgds
 
Best - Try (Chris)

ripper219

7 Posts

June 18th, 2007 11:00

I am not running vista, I am running XP home

bheisey

49 Posts

June 18th, 2007 23:00

You failed to mention if you have an encryption key on your wireless router. If so, then it's doing exactly what it supposed to do. Without giving your new laptop the encryption key...no access.

ripper219

7 Posts

June 19th, 2007 00:00

ok, well how do i take the encryption off?? and how come I didnt have this problem with my old pc?

best-try

279 Posts

June 19th, 2007 00:00

Hi,
 
As you have other systems working fine with the wireless network, it shouldnt be a problem with encryption. If WEP is used, make sure we are using 5,10,13 or 26 characters as the total number of digits in the network key. This can also be a Winsock issue. This is why i asked you to perform ipconfig/renew in command prompt. Start -- Run -- cmd -- It brings up the command prompt window. Type ipconfig/renew and hit Enter. Make a note of the message.
 
As you do not have access to internet anymore, follow the steps below from microsoft site to fix the issue manually.

To clear Winsock settings, perform the following steps:

1. Click Start, click Run, type regedit, and click OK.
The Registry Editor window appears.

2. Click the plus to the left of HKEY_LOCAL_MACHINE.

3. Click the plus to the left of SYSTEM.

4. Click the plus to the left of CurrentControlSet.

5. Click the plus to the left of Services.

6. Right-click Winsock and click Export.
The Export Registry File appears.

7. Save the file in My Documents as Winsock.reg.

8. Right-click Winsock and click Delete.
The Confirm Key Delete window appears.

9. Click Yes.

10. Right-click Winsock2 and click Export.
The Export Registry File appears.

11. Save the file in My Documents as winsock2.reg.

12. Right-click Winsock2 and click Delete.
The Confirm Key Delete window appears.

13. Click Yes.

14. Restart the system.

To reset Winsock and TCP/IP settings, perform the following steps:

1. When the system has finished restarting, click Start, Control Panel.
The Control Panel window appears.

2. Double-click Network and Dial-up Connections.

3. Right-click a Network Connection and click Properties.
The Network Connection Properties window appears.

4. Click the General tab and click Install.
The Select Network Component Type window appears.

5. Click Protocol and click Add.

6. The Select Network Protocol window appears.

7. Click Have Disk.
The Install From Disk window appears.

8. Click Browse.
The Locate File window appears.

9. Click Desktop, double-click My Computer, double-click Local Disk (C, and double-click Windows (or Winnt).

10. Type INF in the File name and click Open.

11. Click Open again.

12. The Install From Disk window appears.

13. Click OK.

14. Click Internet Protocol (TCP/IP) and click OK.

15. The Network Connection Properties window appears.

16. Click Close.

17. Restart the system.

18. Click Start, click Run, type netsh int ip reset delllog.txt, and click OK.

Rgds

Best-Try (Chris)

bheisey

49 Posts

June 19th, 2007 01:00

I wanted to spark a thought. I have talked with people who have these problems with NEW computers and have forgotten the neighbor IT guy helped set up their wireless network. Little did they know that it was keyed for them and the encryption key was placed on all the existing machines - which is why they all work fine.
 
For what it's worth, I would hope that a NEW computer did not have winsock errors so soon out of the box. So you'd better get that checked out first.

ripper219

7 Posts

June 19th, 2007 23:00

Its not A winstock error so.. I have no clue

bheisey

49 Posts

June 20th, 2007 00:00

In your Control Panel, open Network Connections, double-click Wireless Network Connection.
Select View Wireless Networks.
Detected wireless networks are listed by their "ssid"
Each will list 'secured' or 'unsecured'
 
If there are more than one network in range. Check the working computers wireless network connections and see which one it is "connected" to.
If it is an 'unsecured' network, select the same ssid on your computer and click the 'connect' button. If it is a 'secured' network access point you will need the network key to connect.
See how far you get.

bheisey

49 Posts

June 20th, 2007 23:00

It is up to your router to give you an IP address (DHCP handles this).
But the DHCP service must be enabled and your computer TCP/IP properties must be set to automatically acquire an address.
If DHCP is disabled and the other computers have dedicated (manually entered) IP addresses you are not going to get one served to you.

ripper219

7 Posts

June 20th, 2007 23:00

check it out, i have the network key and I try to connect to our home server and it then comes up with the error,,  I think it might be a problem getting a good IP(aqquriring and address for like 5 mins b4 error comes up), IDK tho

ripper219

7 Posts

June 21st, 2007 15:00

I believe I have it to automaticly assign the address which is DHCP right?, so i still dont know whats happenin

bheisey

49 Posts

June 21st, 2007 15:00

You did not mention what your Dell model is.
So, does your "new Dell" have an integrated network adapter?
If so, can you wire that direct to your router and get an IP address?
This may help determine if your wireless card is at fault.

ripper219

7 Posts

June 22nd, 2007 11:00

I  do not have a laptop, I have a Dekstop.  and the adapter I use is a D-link DWL 122 air....  It has worked fine on my old pc so ...

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