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Dell All-In-One Printer scanning problems
I have had horrible problems with my Dell All In One scanner. It prints just fine, but when ever I try to scan things it is a major pain. I can usually scan one or two items then I start getting the error message telling me to check my usb cable or make sure the printer is turned on, etc... I follow all the trouble shooting in the manual and NOTHING works. The usb cable does not get unplugged and I've changed the setting on the usb root entries to not turn off for power saving, the power is not turned off on the printer, rebooting repeatedly does not help. I wish I would have returned this when it first happened. The only way it will work again is possibly if I wait a week or up to a month and then suddenly it is working again. Any one have any ideas about what is wrong with this??
Gina Q
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May 21st, 2007 14:00
1. Click on the start.
2. Type in "system" in the start search.
3. Click on the advanced system settings.
4. Click on settings button under the "Performance" section.
5. Click on the tab that says "Data Execution Prevention."
6. Check the box that says "Turn on DEP for all programs and services except those I select: "
7. Click on ADD
8. Browse to c:\program files\dell AIO printer 966\
*****(Use your printer number in this step)*****
9. Select the aioc.exe and choose add.
10. Similarly do so for device monitor and all other printer related executable files.
11. Restart the computer. After doing so, I was able to scan from the scanners and camera wizard, dell AIO center and also MS Paint.
kelleyz3
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May 26th, 2007 20:00
catalonia
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July 10th, 2007 18:00
Deeken
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July 11th, 2007 10:00
kelleyz3
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July 12th, 2007 15:00
kelleyz3
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July 12th, 2007 15:00
kelleyz3
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July 12th, 2007 15:00
Deeken
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July 12th, 2007 15:00
Message Edited by Deeken on 07-12-2007 11:55 AM
Deeken
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July 12th, 2007 15:00
ksteinbr
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September 7th, 2007 09:00
lisachem
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September 16th, 2007 02:00
lisachem
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September 16th, 2007 02:00
ksteinbr
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September 16th, 2007 09:00
valeriefaye
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January 14th, 2008 11:00
valeriefaye
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January 14th, 2008 11:00