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Optiplex 745 - Missing PCI Driver
Hope someone can help me...
We are trying to build a compatible Windows XP Professional RIS image for our Optiplex 745 machines. The machines were preinstalled with Vista so we formatted and installed XP Pro... All going well.
We started installing the drivers from support.euro.dell.com and this is when we ran into a problem... A missing PCI Device Driver.
I have tried every driver that is mentioned for Windows XP on the support site which could even remotely be for a PCI Device. I even opened up the machine and the PCI slots are empty...
Everything else is installed fine, e.g. the chipset, video, network etc but just this one device driver is eluding me.
Anyone else have/had this problem and able to help me locate it?
Obviously, i need this driver before i can start rolling out these 745's to our users so any help would be appreciated.
patrickacox
270 Posts
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May 3rd, 2007 10:00
RSnooks
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May 3rd, 2007 10:00
steveqlane
3 Posts
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May 3rd, 2007 20:00
steveqlane
3 Posts
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May 3rd, 2007 21:00
RSnooks
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May 4th, 2007 06:00
patrickacox
270 Posts
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May 4th, 2007 10:00
RSnooks
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May 4th, 2007 11:00
MikeBRoche
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May 7th, 2007 20:00
RSnooks
10 Posts
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May 8th, 2007 10:00
bhelms100
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May 9th, 2007 17:00
steveqlane
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May 9th, 2007 17:00
wizinoz
1 Message
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July 10th, 2011 07:00
I had a problem with Windows XP Pro (after running well for 2 years). I formatted the hard drive and re-installed from a Dell re-installation CD.
The PC came up fine, but when I checked Device Manager, I found 4 devices with problems:
Video Controller
Video controller (VGA compatible)
Broadcom NetXtreme 57xx Gigabit Controller
PCI
I went to Dell's website, keyed in my Service Tag, and downloaded the drivers for all devices. Some installed correctly, others failed with various symptoms (the Broadcom driver said, after running for a while, "file not found"). I thought maybe the driver was bad, so re-downloaded it, same message. Research of various blogs suggested I download a generic, one-size-fits-all driver from Broadcom; same message, "file not found". Someone suggested the Desktop Software Support driver, DSS. I downloaded that, and installation said "wrong language, get one for your Operating System's language". Since everything is U.S. English, I'm puzzled. I have tried various chipset updates without success. Intel's site wants to install a utility that will run and tell me what I need, chipset-wise, but since I have no NIC card operational, and therefore no Internet connection, it can't report home to mother for the correct driver.
Realizing that installing the drivers could be sequence-dependent, and that installing various versions could have me totally hosed, I'm asking for help. How do I get rid of un-needed drivers, how do I know which ones I DO need, and how do I find the proper sequence for installing same?
Thanks in advance
wiz
Davet50
14.4K Posts
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July 10th, 2011 08:00
when you reload windows especially in XP there is a particular order in which you reload your drivers.
That order is shown HERE
The two most imports are the Desktop system software( if there is one listed. Not all systems have this) followed by the chipset driver. These two will set up the necessary communication between the OS and your system hardware.
Now since you have already installed some drivers then you have an option that may or may not work. Since there is Desktop system software listed for your system you will need to boot into safe mode. (tap the F8 key at the Dell splash screen) and install both the DDS and the chipset drivers.
IF this fails then you will need to reformat and reinstall all over again and then follow the correct order..