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e521 won't turn on
My e521 arrived on 6/14. It worked fine until yesterday (6/26) when it turned itself off. It won't turn back on. I tried different outlets and get nothing Any advice is appreciated. Thanks.
shesagordie
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June 28th, 2007 04:00
Then you should contact Dell ASAP, because unless Dell can repair the system to your complete satisfaction, you have 21 days from the packing slip/invoice date, to request a replacement system, that hopefully will work.
Have the system's Service Tag and Express Service Number handy, when you call.
Bev.
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Post the issue in the appropriate Board, where they will be answered.
shesagordie
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June 28th, 2007 04:00
As this is a new E521 system, you should contact Dell ASAP about this.
Have you tried, opening the case and check all the data and power cables, by unplugging and reseating them?
Check the reading of the power button LED, green, blinking green, solid amber, blinking amber?
Check the reading of Diagnostic Lights on the front panel?
Diagnostic Codes.
Bev.
===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.
shaneberto
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June 28th, 2007 04:00
billyd1000
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June 28th, 2007 09:00
Message Edited by billyd1000 on 06-28-2007 05:27 AM
dageezerus
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June 28th, 2007 14:00
KaaMoon
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June 28th, 2007 18:00
DeerParkMan
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June 29th, 2007 19:00
dageezerus
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June 30th, 2007 03:00
shaneberto
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June 30th, 2007 03:00
Message Edited by shaneberto on 06-29-2007 11:56 PM
shesagordie
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June 30th, 2007 21:00
My experience has been, that their local service techies, will call you first, to set up an appointment.
Bev.
===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.