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Dell 3100cn Color Laser: 007-340 Restart Printer Error Message
My 3100cn has printed approx 41,000 sheets since arrival Feb 2006. Last week it began producing paper jams near the Bias Transfer Roller in the back. After perhaps 5-6 jams in this area over the next 500 sheets I now have the error 007--340 Restart Printer. I've restarted multiple times, even with the printer powered down overnight, but to no avail. The printer is out of warranty. Is this something I can diagnose and service myself or have the rock and hard place converged on my location?
Randy
Non-Dell PC
Windows XP Pro
Printer Communication via Ethernet Port
Mike_n_Nashvill
43 Posts
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August 31st, 2007 15:00
Once you determine what is going on then you can determine if it is worth repairing not.
Randy Norris
3 Posts
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August 31st, 2007 21:00
tygereeye
56 Posts
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August 31st, 2007 21:00
tygereeye
56 Posts
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September 3rd, 2007 16:00
Randy Norris
3 Posts
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September 4th, 2007 20:00
tygereeye
56 Posts
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September 5th, 2007 02:00
Jfee L.
2 Posts
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October 13th, 2007 20:00
I also have a 3100cn, actually it is my wife’s. Earlier this year there was nothing meaningful on error 007-340 both on a forum and the web, but recently, there is more on this. When I turn on the printer, it runs through an electronic self test, the toner cartridge drum rotates to the next cartridge, and then error 007-340 appears.
Is this the same action anyone else has seen?
Does it seem similar to the vertical transport unit failure you had?
What and where is the vertical transport unit?
How much was the replacement?
I called Dell and the help was less than stellar as my printer was out of warranty. I have no problem working on the printer myself.
Please HELP, anyone!
tygereeye
56 Posts
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October 14th, 2007 06:00
Jfee L.
2 Posts
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January 5th, 2008 17:00
Problem fixed and then it happened again in 2 months. It appears this happens when we have a power problem, i.e., brownout or spike. The printer is now on our UPS. Solution was to go into digital output diagnostics and turn on all the drive motors, then run through several sheets of paper. I got great support from Dell USA.
csmo_29cbdc
2 Posts
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October 14th, 2008 14:00