Unsolved
This post is more than 5 years old
8 Posts
0
47244
internet explorer message box won't go away
I have a box on my screen that I can't get rid of. Any ideas on how I can make it go away. It says this: This page has an unspecified potential security risk, would you want to continue?
thanks, Dave
Thereal-dbk4297
3.4K Posts
0
October 12th, 2008 21:00
Hello,
Huumm? I would run a virus scan ASAP.
This does not sound like any IE message, or any message from Windows. What were you doing when it came up? What site?
dustynostrils
8 Posts
0
October 12th, 2008 21:00
It is actually a box in the middle of the screen, but will not let me close it or x it out. Is there some way to dump it in the computer some where? When it came up last night I have not been able to get rid of it.
thanks, Dave
dustynostrils
8 Posts
0
October 12th, 2008 21:00
I wish I could remember the site. For sure I was listening to a radio program on infowars, but it played fine. Now that I think about it, doing some research (browsing) the windows went nuts and kept popping up--maybe 50 of them--had trouble closing them out. Maybe that one window is from that mess.
This page has an unspecified security risk is what it says and asks if I want to continue. Wish I could kill that small box.
Gb755c
453 Posts
0
October 12th, 2008 21:00
Gb755c
453 Posts
0
October 12th, 2008 22:00
dustynostrils
8 Posts
0
October 12th, 2008 22:00
Thereal-dbk4297
3.4K Posts
0
October 12th, 2008 22:00
Hello again,
Virus. Think VIRUS.
What antivirus program do you use?
And you might consider using Firefox instead or IE. Much more secure, and you would not have had to deal with all those popups.
I must repeat. Check your system for a VIRUS.
Gb755c
453 Posts
0
October 12th, 2008 23:00
Thereal-dbk4297
3.4K Posts
0
October 12th, 2008 23:00
Hello again,
have you tried right clicking on it and choosing "delete"?
BTW
You use the accepted answer button to chose which 'answer' fixed your problem. Not, your reply that it's fixed.
LAPD77
29 Posts
0
October 13th, 2008 04:00
If you could tell us what OS you're using, and what the pop-up says exactly it would help out. There are many ad programs which can cause what you described. With the pop-up on the screen, close internet explorer, do a control-alt-delete and look through your running tasks, see if there is an iexplorer.exe process running or maybe some other *.exe running that you'd don't recognize. It's most likely a third party program that is just accessing ie.
Go into control panel, add/remove programs and go through the list, remove stuff you don't recognize and do google searches on anything suspicious to see what it is.
Next make sure messanger service is turned off (on XP and prior OS): goto Start>Run> type: msconfig. Goto the services tab and scroll down to messenger service, and make sure its disabled. If it's not disable it.
Go to www.download.com and download the latest versions of adaware, and spybot, update those and run them independently, you can delete pretty much anything it finds unless its related to whatever virus propgram you're using.
Update to the latest internet explorer, and make sure you have a pop-up blocker enabled, a good one that doesn't take up much resources is the google toolbar. Just type "toolbar" in google.
Assuming your virus program is up to date and you didn't find anything it's most likely not a virus and probably an ad program. If none of those solutions work look at the header of the pop up, or the name of the program or link it wants you to go to....do a google search with the term remove (insert pop-up) and you should get some good info, some worms add pop-ups too.
Make sure you have windows firewall turned on, assuming you don't use a third party one. Also make sure you have the latest security updates for windows.
Bugbatter
3 Apprentice
3 Apprentice
•
20.5K Posts
0
October 13th, 2008 15:00
Installing a new browser will not get rid of the infection if it is on your system. Not only that, but if there is a vulnerability on the system, that needs to be taken care of, or you may become infected again.
We see this type of malware all the time on Dell's HijackThis and Virus & Spyware Boards. Try running Malwarebytes' Anti-Malware. If that does not clean it, we will need to address the particular variant with a specialized tool, so below I'm adding a link to the HijackThis Board.
Please download to your desktop Malwarebytes' Anti-Malware from Here or Here
Double Click mbam-setup.exe to install the application.
Click Remove Selected.
1. Just click the New Message button in the HijackThis forum here: http://www.dellcommunity.com/supportforums/board?board.id=si_hijack
to start your own thread requesting assistance for a follow-up check to be sure the malware is gone.
2. In the Message Body window that opens, simply Right-Click and select Paste.
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.
dustynostrils
8 Posts
0
October 14th, 2008 02:00
Thank you guys very much. Obviously I'm not a proficient computer user, so I appreciate the help. What I did was download internet explorer 8 and the pop up went away. Maybe I took the easy way out, but heck, I can't even figure out how to post here that I was helped and found a solution. Someone explained it once, but I don't get it.
These forums are great, although for a not so good computer person, to me at least, seems difficult.
Thanks again everyone,
Dave