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GX-270 Hard Drive Not Found
My church has two Optilplex GX-270s. Recently someone alterered the setup on them:
1. On one PC, The Administrator code as changed and we are only able to access that PC as a Guest (Limited User)
_ I'm thinking we can just reload the software to wipe out the password
2. The second will not recognize the hard drive.
_ We have reset the BIOS with no luck.
_ We have removed the drive from the PC and installed it as a Slave in another PC and it works fine
Is there a way to reset the PC to the original factory configurations so that it recognises the drive?
Is there any thing else we can (or should) do?
Davet50
14.4K Posts
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January 14th, 2009 18:00
If you go with the factory restore then you will lose all the data on the drive. IF you have the Dell recovery disks then you can try to do a repair reinstall which will attempt to fix the system with out losing data.
Repair Reinstall instructions I am assuming you are using XP if your using Vista then I can provide a link to that.
What I think happend is the master boot record on the drive got messed up and the disk is now not being recognized as a bootable disk.
elliswee
2 Posts
1
January 23rd, 2009 20:00
Thanks... I had no success on the unrecognized drive, however we were able to do a repair on the other computer to remove the Password that had it locked .