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XPS 730x General Hardware Discussion thread
Use this linked thread in the Desktop FAQ to discuss XPS 730x hardware and performance tweaks and issues.
Unsolved
This post is more than 5 years old
141 Posts
0
1539528
Use this linked thread in the Desktop FAQ to discuss XPS 730x hardware and performance tweaks and issues.
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hbk123
313 Posts
0
May 1st, 2009 13:00
DELETE
garyehr
50 Posts
0
May 1st, 2009 15:00
I have mentioned many times that "XMP Support" has not been available to me in my bios. It simply isn't there and was not there even when i was using bios 1.0.0. So i guess i will ask this question to Chris one more time. Chris could you please find out why "XMP Support" would not be available in my bios while others have the option available in there bios? My system specs are below,
Thanks
Gary
XPS 730x H2C
i7 965 Extreme CPU overclocked to 4108 GHz
SLi, Dual nVidia GeForce GTX280 1024MB
Core clock-702MHz,shader clock-1404MHz,memory-1269MHz
6GB Multi-Channel DDR3 at 1066MHZ (3x2GB DIMM) running at 1133MHZ (8-8-8-18-54-7-4-4-4-C1)
RAID 0 2x300GB(600GB) WD Velociraptor 10K 16MB Cac
Dell 19 in 1 Media Reader withBluetooth 2.0
Microsoft Windows Vista SP1 64-bit Ultimate (English)
Dual Drives: 6x Blu-Ray Burner(BD/DVD/CD) + 16x DVD-ROM
X-Fi Titanium Audio Card
Dell CPU Liquid/TEC Cooling ATX Unit
1 Kilowatt power supply
Dell 2408WFP monitor
No idea. I cannot find a pattern to explain this. I guess you could get a motherboard exchange and see if the replacement has it, although the replacement will be a refurbished.
PCs - XPS 730X, XPS 730, XPS 630, XPS Generation 1, Dimension 4500
Monitors - 2407WFP, E248WFP, 2208WFP, SE198WFP, SE198WFP
Hi Chris,
I was really hoping for a bit more of an informative answer. I have thought about getting the mobo replaced but i don't see the point of going thru all that to maybe wind up with the same problem. Maybe you can ask one of your Guru buddies at Dell. Persoanlly i think it may be an i7 965 issue as i have yet to see anybody with an i7920/940 report this.
Thanks
Gary
XPS 730x H2C
i7 965 Extreme CPU overclocked to 4108 GHz
SLi, Dual nVidia GeForce GTX280 1024MB
Core clock-702MHz,shader clock-1404MHz,memory-1269MHz
6GB Multi-Channel DDR3 at 1066MHZ (3x2GB DIMM) running at 1133MHZ (8-8-8-18-54-7-4-4-4-C1)
RAID 0 2x300GB(600GB) WD Velociraptor 10K 16MB Cac
Dell 19 in 1 Media Reader withBluetooth 2.0
Microsoft Windows Vista SP1 64-bit Ultimate (English)
Dual Drives: 6x Blu-Ray Burner(BD/DVD/CD) + 16x DVD-ROM
X-Fi Titanium Audio Card
Dell CPU Liquid/TEC Cooling ATX Unit
1 Kilowatt power supply
Dell 2408WFP monitor
Moxyman
21 Posts
0
May 2nd, 2009 11:00
Hey guys I was wondering if anybody could help me. I first want to apologize for the length of this but I wanted to get all the info in. Secondly I am not new to the Dell forums, although im new to this new layout (which I hate) and cant seem to find any of the info I need. I have tried to search for my answers but cant seem to find the specific ones im looking for. I have tried to organize the post to make it easier to follow, and my system info is at the end (and from Belarc).
MY PROBLEMS:
1. I have a Dell XPS 730X (not the liquid cooled one) which I got in December of 08. I have been having a lot of problems with it and wanted restore it back to its factory conditions. However when I went to go do that I noticed there was no option to when I booted with F8. I called tech support, and he confirmed form some reason “Dell System Factory Restore” was not on my system… nor could he send me it via disk. He said my only option was reinstall Vista. I didn’t want to do that since I use this system for video editing, and I didn’t want to try and find all the correct drivers to make sure my system was up to date. However since Dell tech support could offer no help I had no other choice. I have no completed the Vista reinstall, and according to my device manager have no other missing drivers. But I do still have some problems and questions.
2. My system is only showing 4 Gigs of RAM, even though 6 is present. I have removed them, and reinserted them but it still shows 4Gigs. I ran the memory test, which didn’t come back with any errors, but also confirms I only have 4 gigs of ram. I looked in the BIOS settings (where it also says I only have 4 gigs) for a setting but I cant find any. Could it be a setting im missing, or do you think a stick of this ram is damaged? Yet how it got damaged during the reinstall of Vista is beyond me. I also installed the new Bios version which seems to have done nothing but create a new Dell logo, and not make my fans sound like rocket launchers on startup.
3. After running the memory test, I ran the system diagnostic and got back error code 2000:0221 (Interval Timer Channel is not generating interrupts). When I search for info on this I get mixed results of some saying its jus a bug, others say it means the motherboard is shot. Anyone know of any more info on this?
4. Next when I put my Creative X-Fi disk in that came with the system to install the drivers it says “ERROR can not find supported hardware on the system”. Yet if I go to Creatives website, I can download the driver from there… however all of the Creative programs which I had direct from Dell are not on there. For example “Creative Web Updater” which I could just click and it would update all my sound drivers and programs. When I try to download that from the website it says “this program is not supported by Windows Vista”. I would love if anybody could tell me how to get that program back.
5. And that is why I didn’t want to do a fresh Vista install. B/c while I am somewhat literate in computers Im not as advanced as you all. I don’t know how to make sure my system is completely updated, and in the best shape it can be in. So I was wondering if there is any other drivers, or things I should install which are not on Dells “drivers and downloads section”? Such as things to make my system run better?
6. Finally, and perhaps the most important is that no matter which system I use (my 2 dell laptops, or the new Dell XPS730X) I CAN NOT log onto Dell Tech Support Chat. When I try it tells me my warranty has expired. However it has not and even shows me I have 2 years left on it. So each time I need help I have to call and it takes an hour. When I ask them why this is they just say, “that’s odd I show your warranty is just fine… that shouldn’t happen”. Has anybody experienced this or know why it could be happening?
I really would apreciate any help, and thank you in advance. Incase you need it, here is my system info:
MY SYSTEM: DELL Inc. XPS 730X 00
Windows Vista Home Premium (x64) Service Pack 1
Main Circuit Board:
Board: DELL Inc. 0P270J A00
Bus Clock: 133 megahertz
BIOS: DELL INC. 1.0.2 4/28/2009
Memory:
4088 Megabytes Installed Memory
Slot 'DIMM0' is Empty (WHICH IS NOT TRUE I HAVE A 2GB STICK IN THERE FROM DELL)
Slot 'DIMM1' has 2048 MB
Slot 'DIMM2' has 2048 MB
Display:
NVIDIA GeForce 9800 GT [Display adapter] (2x)
MultiMedia:
Creative SB X-Fi
Other Devices:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (4x)
HID Keyboard Device
HID-compliant mouse
HX2LP Kit (3.03.0000.2)
USB Composite Device
USB Root Hub (8x)
Generic volume shadow copy
Processor:
2.67 gigahertz Intel Core i7 920
32 kilobyte primary memory cache
1024 kilobyte secondary memory cache
8192 kilobyte tertiary memory cache
Drives:
2780.41 Gigabytes Usable Hard Drive Capacity
1859.26 Gigabytes Hard Drive Free Space
SATA PLDS BD-RE DH SCSI CdRom Device [CD-ROM drive]
SATA TSSTcorpCD/DVDW SCSI CdRom Device [CD-ROM drive]
MAXTOR STM3750330AS [Hard drive] (750.16 GB) -- drive 1, rev MX15, SMART Status: Healthy
SAMSUNG HD642JJ [Hard drive] (640.13 GB) -- drive 3, rev 1AA01113, SMART Status: Healthy
ST3500620AS [Hard drive] (500.11 GB) -- drive 0
WDC WD2500KS-00MJB0 [Hard drive] (250.06 GB) -- drive 4
WDC WD6400AAKS-75A7B0 [Hard drive] (640.13 GB) -- drive 2
Controllers:
Intel(R) ICH10R SATA AHCI Controller
Communications:
Broadcom NetLink (TM) Gigabit Ethernet
Broadcom NetLink (TM) Gigabit Ethernet #2
jsimon9633
38 Posts
0
May 3rd, 2009 00:00
I am having a strange issue where the 19 in 1 card reader and bluetooth module is not recognized at all.
anyone have any clue how i can fix it? i tried to update the firmware but the os cant find the readera t all
it did work at one point
mark52479
53 Posts
0
May 3rd, 2009 08:00
Yes I have the same problem. Sometimes it will read my cards and sometimes it will not. Depending on how it is feeling on that day.
Supposedly if you do a search of the forums this is a known problem on some Dell computers 730x and others. I havent really heard of a real fix yet.
177marley
1 Rookie
1 Rookie
•
46 Posts
0
May 4th, 2009 01:00
i HAVE AN I7 920 WITH A 1.0.0 BIOS AN DO NOT HAVE THE XMP OPTION
garyehr
50 Posts
0
May 4th, 2009 07:00
Chris there must be somebody you can ask about this because when i call technical support they don't have any explanation
Gary
XPS730X
54 Posts
0
May 4th, 2009 09:00
I had the same problem with my Card Reader and Bluetooth - they just sent me a refurbshed reader/bluetooth unit and I installed it - fixed.
DELL-Chris M
Community Manager
Community Manager
•
54.9K Posts
0
May 4th, 2009 10:00
You had to purchase these DIMMs to see XMP Support in the bios -
Part #F891K DIMM,2GB,1600MHz,256X64,8,240,1RX8
Part #H345K DIMM,1GB,1600MHz,128X64,8,240,1RX8 Corsair
These DIMMs do not support XMP and therefore it will not show in the bios -
Part # F680F DIMM,1GB,1067MHz,128X64,8,240,1RX8
Part # Y996D DIMM,2GB,1067MHz,256X64,8,240,2RX8
Part # N046F DIMM,2GB,1600MHz,128X64,8,240,2RX8
Part # PP403 DIMM,1GB,1600MHz,128X64,8,240,1RX8
Virtue
51 Posts
0
May 4th, 2009 11:00
Fwiw, I'm using Mushkin ddr3 ram (with XMP profiles) and i920 and do not get any XMP options in Bios.
However setting all memory params manually is working fine.
PDS
garyehr
50 Posts
0
May 4th, 2009 13:00
Hi Chris,
So let me understand this correctly. the ram that came with my 730x H2C...which was the only ram available at the time of purchase is not good for XMP support? I was never given an option to purchase 1600Mhz ram from Dell when i ordered my machine ( and believe me i would have) and infact to this day it is not available on your site when you build a machine. Would any ram that has XMP support built in work? or just the part numbers you mentioned? At least it is good to have an explanation now, i had been holding off on buying upgraded ram but will do so now
Gary
XPS 730x H2C
i7 965 Extreme CPU overclocked to 4108 GHz
SLi, Dual nVidia GeForce GTX280 1024MB
Core clock-702MHz,shader clock-1404MHz,memory-1269MHz
6GB Multi-Channel DDR3 at 1066MHZ (3x2GB DIMM) running at 1133MHZ (8-8-8-18-54-7-4-4-4-C1)
RAID 0 2x300GB(600GB) WD Velociraptor 10K 16MB Cac
Dell 19 in 1 Media Reader withBluetooth 2.0
Microsoft Windows Vista SP1 64-bit Ultimate (English)
Dual Drives: 6x Blu-Ray Burner(BD/DVD/CD) + 16x DVD-ROM
X-Fi Titanium Audio Card
Dell CPU Liquid/TEC Cooling ATX Unit
1 Kilowatt power supply
Dell 2408WFP monitor
PH3N0M
650 Posts
0
May 4th, 2009 15:00
I really don't know what the fuss is all about, concerning XMP Support. From what I can tell, it does nothing by way of performance for the 730x. I have the memory shown below installed in my setup and while XMP Support is available in the BIOS, it does nothing to improve performance.
CORSAIR DOMINATOR 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Triple Channel Kit Desktop Memory - RetailCompatible w/ Intel Core i7 series CPU for X58 motherboard
mmab63
72 Posts
0
May 4th, 2009 23:00
I have never had XMP Support in my BIOS, yet I do have 1600MHz OCZ memory in my XPS 730x.
PH3N0M
650 Posts
0
May 5th, 2009 06:00
This was posted by another user but instead of removing the asterisks, the moderators decided to delete the whole post. Why? Because they are more concerned with a little profanity than they are about consumers having their problems resolved. That's quite alright though because they will be losing their jobs when Dell continues to downsize. Knowing that just makes me a little happier. :emotion-1:
Now, to answer your questions and address your concerns. According to the SLI, dual nVidia GeForce GTX 285 1024, that would imply it has dual 1024mb video cards. Your best bet is to phone Dell and get the VERY BASIC 730x. By basic, I'm talking about getting the following internals:
LANCORP_88b25e
224 Posts
0
May 5th, 2009 07:00
Nice to have found this discussion thread! Very timely, considering I have a couple 730x units coming from the Outlet!
One is a H2C version (for a client) and one is a 920-based air-cooled unit for myself (upgrading from a nice XPS 720 H2C).
After reading the last 6 pages or so of discussion, I was intrigued with the overclocking capability of the 920. I am very interested in getting my 920 running as fast as possible (at least to approach my friends 965 Extreme), but with so many pages of discussion, I was wondering if there was a specific previous post that addressed the steps needed to get the 920 running at it's fastest, maybe some sort of 730x overclocking FAQ or something?
My units should be here today or tomorrow (who knows, since the Dell order status site NEVER shows tracking information, as it is ALWAYS shows temporarily unavailable).
I hope the 730x is at least as reliable as my 720 H2C.
Thanks!