Unsolved
This post is more than 5 years old
1 Message
0
17760
AIO 960 Error 50C
Cannot get rid of this message...nothing works. Installed new recharged Dell cartridges and still have the same message.
Unsolved
This post is more than 5 years old
1 Message
0
17760
Cannot get rid of this message...nothing works. Installed new recharged Dell cartridges and still have the same message.
Top
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
August 21st, 2009 14:00
my hangnail,
From doing my research, I have found that the 50C Error message comes from the cartridge, usually if it has been refilled. If this cartridge is new, please return it to the place of purchase for a new one or a refund.
If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error message the printer has. Then power on the printer and open it up. Try taking out the black Dell Series 2 ink cartridge and reseat it. Do the same for the color cartridge. Close the printer and it will try to print an alignment page.
Any error messages?
black cartridge = black side(left side) color cartridge = color side(right side)
Photo cartridge = black side(left side) color cartridge = color side(right side)
Dell Series 2 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.
Dell Series 2 ink cartridges can be purchased at Staples, Walmart or Dell's Website.
Rick