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August 13th, 2010 17:00

'Sonic Activation Module' Removal

I have a Dell Dimension E510 Desktop.

I installed some anti-virus programs last week.  After that, a 'Sonic Activation Module' starting popping up whenever I started up the computer.  Now, everytime I startup my computer I get this Sonic program box stating that I need to install the Sonic CD. 

I believe that the "Sonic Activation Module" Box is from an earlier Sonic program that I un-installed a long time ago.  I believe there is still part of the Sonic program that didn't un-install completely. 

This is what the module said:  An Installation package for Sonic Activation Module cannot be found.  Try the installation again using a valid copy of the installation 'Activate MSI'. 

Then, up comes another module that says: The feature you are trying to use in on a CD-ROM or other removable disc that is not available.  Insert the 'Sonic Activation Module' disc and click OK.

I don't have a 'Sonic Activation Module' disc otherwise I would try to use it to un-install the program.

Can anyone help me to get rid of this annoying problem.  Thanks,

3 Apprentice

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2.6K Posts

August 14th, 2010 11:00

Sounds like you have (or.had) an older version of Dell's Roxio software.    Try the hotfix in the link below - it says Update Manager, but it's basically the same problem:

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&docid=098D85DDBAC783B2E0401E0A55175844&l=en&s=gen

If that doesn't work:   try to remove Sonic Update Manager and/or Sonic Activation module from Add/Remove.    If they won't remove, or still pop up, try this to clean up the remnants - note that with Windows Installer Cleanup you should ONLY remove the Sonic entries you don't want.   Don't select anything else.

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&dl=false&l=en&s=gen&docid=2108C96ECBF7ACFFE0401E0A55175126&doclang=en&cs=

Unfortunately, Microsoft removed the Installer Cleanup from its site because it doesn't get along with Office - typical for them to throw out the baby with the bathwater.    You'd need to get it from an alternate site like the one below - just be sure to choose the download for the utility, not something from the ads.

http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html

4 Posts

August 15th, 2010 16:00

Alexandra_P, THANKS for the help!  I was able to go to 'majorgeeks.com', and find the program that removed the Sonic Activation Module.  Wayne101

1 Message

December 21st, 2010 20:00

Sounds like you have (or.had) an older version of Dell's Roxio software.    Try the hotfix in the link below - it says Update Manager, but it's basically the same problem:

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&docid=098D85DDBAC783B2E0401E0A55175844&l=en&s=gen

If that doesn't work:   try to remove Sonic Update Manager and/or SonicActivation module from Add/Remove.    If they won't remove, or still pop up, try this toclean up the remnants - note that with Windows Installer Cleanup you should ONLY remove the Sonic entries you don't want.   Don't select anything else.

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&dl=false&l=en&s=gen&docid=2108C96ECBF7ACFFE0401E0A55175126&doclang=en&cs=

Unfortunately, Microsoft removed the Installer Cleanup from its site because it doesn't get along with Office - typical for them to throw out the baby with the bathwater.    You'd need to get it from an alternate site like the one below - just be sure to choose the download for the utility, not something from the ads.

http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html


Here is also the same case, My problem has been solved with it.

1 Message

January 3rd, 2012 18:00

Did you get any responses???  I currently have this same issue...I have NO IDEA how this happened...but it is REALLY annoying!!!

November 10th, 2014 14:00

SONIC ACTIVATION  MODULE KEEPS POPPING UP. HOW CAN I REMOVE

June 10th, 2016 06:00

Hello, I'm trying to find the sonic app module. It does not appear in my uninstall list. I tried doing a search and still no results yet still get invalid activation code. Anyone have any clue as to how to find the module? Would really appreciate it. 

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