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DELL Vostro - 3550 - Webcam
hi,
i got a new dell vostro 3550 and installed all drivers and the dell webcam manager/center and as i start the webcam center i got a message "the driver is not installed". but if i take a look at the system manager and the device manager, the driver for the webcam is installed.
what is the problem and how can i resolve it?
thnx
lloyd
DELL-Royan S
3.8K Posts
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August 3rd, 2011 05:00
Hi Lloyd0815,
Welcome to the Community. Use the below link for help if the webcam is not functioning.
support.dell.com/.../document
Let us know if that helped.
Thank you
Royan
lloyd0815
4 Posts
0
August 3rd, 2011 07:00
thnx for the example, but it dosen't works!
the error code is a message while the registration "can't register the service tag" - it's a german error message.
i have added the product under my products, bt i can't register it. so than i can't download the software as discribed in the example you have posted.
DELL-Royan S
3.8K Posts
0
August 3rd, 2011 11:00
Hi Lloyd0815,
Please private message me your service tag, and address I will look into it for you. To send me a private message, click on my user name, follow, add as friend, send message.
Please do not put this information on this open forum, but send it to me privately.
Thank you
Royan
lloyd0815
4 Posts
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August 8th, 2011 13:00
hi, i still got problem with the webcam. can anyone help me please?
PudgyOne
9 Legend
9 Legend
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30.3K Posts
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August 8th, 2011 23:00
lloyd0815,
Try...
Webcam is not functioning
Installing Dell Webcam Central
Rick
kiran2725
1 Message
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September 28th, 2012 03:00
kiran wrote the following post at 29-09-2012 2:51 PM:
hi,
i got a new dell vostro 3550 and installed all drivers and the dell webcam manager/center and as i start the webcam center i got a message "the driver is not installed". but if i take a look at the system manager and the device manager, the driver for the webcam is installed.
what is the problem and how can i resolve it?
thnx
kiran
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
September 28th, 2012 16:00
Kiran,
PLEASE READ AND ANSWER THE QUESTIONS THAT I ASKED, BELOW.
Did you recently install/reinstall the operating system? If yes, did you install the drivers in the correct order? How to Download and Install Drivers in the Correct Order
Try reading...
Troubleshooting the Dell Webcam and Dell Webcam Central Software
Also try running the Webcam Diagnostics
Did the webcam show in the symptom tree?
Any error messages?
Is the computer under warranty?
Rick