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31395
March 30th, 2012 17:00
Dimension C521 no booting
Dell C521 hanging on diagnostic lights 1-2-3 green. No video output
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osprey4
4 Operator
4 Operator
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34.2K Posts
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March 30th, 2012 17:00
Hi raalley,
This indicates an unspecified failure. The first action is to open up the case and check for any loose connections. If that does not help, reset the CMOS by removing the motherboard battery for several seconds.
raalley
5 Posts
0
March 30th, 2012 20:00
Also disconnected all components and reseated memory, same 1-2-3 code.
osprey4
4 Operator
4 Operator
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34.2K Posts
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March 31st, 2012 04:00
Try resetting the CMOS <ADMIN NOTE: Broken link has been removed from this post by Dell>?
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
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March 31st, 2012 22:00
1,2,3 = Routine system activity subsequent to video initialization. So the failure point is with the video card. Try reseating it on the motherboard.
Wade9010
37 Posts
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April 1st, 2012 12:00
If reseating it does not work, your video card has most likely failed. You will then need to purchase a new one.
Wade
raalley
5 Posts
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April 1st, 2012 20:00
Onboard video so may have to purchase a video card
raalley
5 Posts
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April 1st, 2012 20:00
No luck with this fix either
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
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April 2nd, 2012 10:00
These are the following Dell validated PCI-e 16X video cards on the Dimension C521C with the 280w power supply -
DH261 nVidia Quadro NVS285, 128MB, DMS-59
DK315 nVidia GeForce 7300LE, 128MB, VGA/DVI
FP071 nVidia GeForce 7900GTX, 512MB, Dual DVI and HDTV out
HF299 nVidia Quadro FX4500, 512MB
HH748 nVidia Geforce 7900GS, 256MB, With Dual DVI and HDTV out via dongle
DR280 ATI Radeon X1300, 128MB, Low Profile, DVI, TV Out
GJ501 ATI Radeon X1300 Pro, 256MB, DMS-59
You can call Dell Spare Parts 1-800-357-3355 and ask for the part number for prices and availability.
raalley
5 Posts
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April 2nd, 2012 18:00
Many thanks to all for your support.