Internet Disconnecting When Turning Laptop On!! PLEASE HELP!!

CanadianGrl81,

Instructions in the ipconfig /all area on how to copy and paste.

Rick

Thanks, I will try it once I goes to get off, really don't want to try it now ... don't wanna lose internet on everything, its kinda weird, internet work on PS3 fine, but once I starts my computer up, it goes out everywhere, then I got to restart modem/router 3 or 4 times before I can finally get the internet working. Thanks for the help!

When I run a ipcong /all ... how do I post it all back here? .. I tried that earlier, also I'm using a windows 7, will that work?

Whenever my internet goes out though, all the lights on the modem and router are still lit up like they are suppose to and even sometimes the internet connection bar is showing how its suppose to normally show.

I checked, and I do not have McAfee on my computer but I do have MCPR, which is involved with McAfee, don't know what it exactly is though

CanadianGrl81,

Use the McAfee Removal Tool then restart the computer.

Rick

CanadianGrl81,

If you run the Finding System Information there will be a product ID.(preferred) Works for Vista and Windows 7 but not for XP systems.

If you run an ipconfig /all log, there will not be one.

Rick

ok I ran a ipconfig /all and here it is .....

Microsoft Windows [Version 6.1.7601]

Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Sheena>ipconfig/all

Windows IP Configuration

  Host Name . . . . . . . . . . . . : Sheena-PC

  Primary Dns Suffix  . . . . . . . :

  Node Type . . . . . . . . . . . . : Hybrid

  IP Routing Enabled. . . . . . . . : No

  WINS Proxy Enabled. . . . . . . . : No

  DNS Suffix Search List. . . . . . : Belkin

Wireless LAN adapter Wireless Network Connection 2:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter

  Physical Address. . . . . . . . . : A2-A4-DE-42-86-3F

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

  Connection-specific DNS Suffix  . : Belkin

  Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter

  Physical Address. . . . . . . . . : 90-A4-DE-42-86-3F

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

  Link-local IPv6 Address . . . . . : fe80::f072:e075:3430:862f%11(Preferred)

  IPv4 Address. . . . . . . . . . . : 192.168.2.3(Preferred)

  Subnet Mask . . . . . . . . . . . : 255.255.255.0

  Lease Obtained. . . . . . . . . . : September-02-12 7:01:39 PM

  Lease Expires . . . . . . . . . . : October-10-48 11:33:09 AM

  Default Gateway . . . . . . . . . : 192.168.2.1

  DHCP Server . . . . . . . . . . . : 192.168.2.1

  DHCPv6 IAID . . . . . . . . . . . : 311469278

  DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-70-1A-C6-18-03-73-51-9D-D2

  DNS Servers . . . . . . . . . . . : 192.168.2.1

  NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Atheros AR8152 PCI-E Fast Ethernet Contro

ller (NDIS 6.20)

  Physical Address. . . . . . . . . : 18-03-73-51-9D-D2

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.Belkin:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . : Belkin

  Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CC07F39F-B81E-4929-88C2-177AAE06E7D2}:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

  Link-local IPv6 Address . . . . . : fe80::344b:36ae:b3f4:e7d6%20(Preferred)

  Default Gateway . . . . . . . . . :

  DHCPv6 IAID . . . . . . . . . . . : 570425344

  DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-70-1A-C6-18-03-73-51-9D-D2

  NetBIOS over Tcpip. . . . . . . . : Disabled

CanadianGrl81,

You have a Belkin router? If yes, try changing the security to no security and see if you can connect.  If you can connect, then try WEP Security. You should be able to connect.

How to login to your wireless router

Rick

CanadianGrl81,

Glad you got it working! :emotion-21: Thanks for posting back.

Take care,

Rick