Unsolved
This post is more than 5 years old
3 Posts
0
56104
Inspiron 14Z (N411z) the wireless adapter seems not working, i have receive no wireless option??
pls help!!! i have a yellow question mark on in front of the network controller in the device manager..
how to fix it, i have downloaded all the software on the dell site, and none of them do it..
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
September 2nd, 2012 16:00
johnley,
Try reading...
Software Updates Causes Wireless Connectivity Issue Or Unable to Connect to Internet
If the article does not help solve the problem, Can you run Finding System Information REMOVE YOUR PRODUCT ID, if using XP, run an ipconfig /all log and post it back here.
Also include the virus program and firewall you're using.
Rick
johnley
3 Posts
0
September 3rd, 2012 15:00
Host Name: TEST-PC
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: TEST
Registered Organization:
Product ID:
Original Install Date: 8/31/2012, 1:54:32 PM
System Boot Time: 9/3/2012, 10:22:57 AM
System Manufacturer: Dell Inc.
System Model: Dell System Inspiron N411Z
System Type: X86-based PC
Processor(s): 1 Processor(s) Installed.
[01]: x64 Family 6 Model 42 Stepping 7 GenuineIntel ~2300 Mhz
BIOS Version: Dell Inc. A02, 10/19/2011
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume3
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-08:00) Pacific Time (US & Canada)
Total Physical Memory: 3,473 MB
Available Physical Memory: 2,391 MB
Virtual Memory: Max Size: 6,944 MB
Virtual Memory: Available: 5,603 MB
Virtual Memory: In Use: 1,341 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\TEST-PC
Hotfix(s): 89 Hotfix(s) Installed.
[01]: 982861
[02]: KB971033
[03]: KB2305420
[04]: KB2393802
[05]: KB2425227
[06]: KB2479943
[07]: KB2484033
[08]: KB2488113
[09]: KB2491683
[10]: KB2492386
[11]: KB2502285
[12]: KB2503665
[13]: KB2505438
[14]: KB2506212
[15]: KB2506928
[16]: KB2507618
[17]: KB2509553
[18]: KB2510531
[19]: KB2511250
[20]: KB2511455
[21]: KB2515325
[22]: KB2522422
[23]: KB2529073
[24]: KB2532531
[25]: KB2533552
[26]: KB2536275
[27]: KB2536276
[28]: KB2541014
[29]: KB2544893
[30]: KB2545698
[31]: KB2547666
[32]: KB2552343
[33]: KB2560656
[34]: KB2563227
[35]: KB2564958
[36]: KB2567680
[37]: KB2570947
[38]: KB2579686
[39]: KB2584146
[40]: KB2585542
[41]: KB2604115
[42]: KB2618451
[43]: KB2619339
[44]: KB2620704
[45]: KB2620712
[46]: KB2621440
[47]: KB2631813
[48]: KB2633171
[49]: KB2633952
[50]: KB2640148
[51]: KB2644615
[52]: KB2647753
[53]: KB2653956
[54]: KB2654428
[55]: KB2655992
[56]: KB2656356
[57]: KB2656373
[58]: KB2656411
[59]: KB2658846
[60]: KB2659262
[61]: KB2660075
[62]: KB2660649
[63]: KB2667402
[64]: KB2676562
[65]: KB2677070
[66]: KB2679255
[67]: KB2685939
[68]: KB2686831
[69]: KB2688338
[70]: KB2690533
[71]: KB2691442
[72]: KB2695962
[73]: KB2698365
[74]: KB2699779
[75]: KB2705219
[76]: KB2709630
[77]: KB2709981
[78]: KB2712808
[79]: KB2718704
[80]: KB2719985
[81]: KB2722913
[82]: KB2729094
[83]: KB2731847
[84]: KB2732487
[85]: KB2732500
[86]: KB958488
[87]: KB976902
[88]: KB976932
[89]: KB982018
Network Card(s): 2 NIC(s) Installed.
[01]: Bluetooth Device (Personal Area Network)
Connection Name: Bluetooth Network Connection
Status: Media disconnected
[02]: Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
IP address(es)
[01]: 192.168.1.128
[02]: fe80::29c4:7754:cc28:f0d9
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
September 3rd, 2012 15:00
johnley,
Did you recently install the operating system? I don't see any Windows 7 32-bit drivers listed.
When you reinstalled the operating system, did you install the Desktop/Notebook system software and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order
Start with the Desktop/Notebook system software and the chipset drivers and follow the list.
Rick
johnley
3 Posts
0
September 3rd, 2012 18:00
i installed the "Dell_System-Software_A03_R282538.exe " and it says, "This installation package is not supported by this processor type. Contact your product vendor."
thanks,
john
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
September 3rd, 2012 19:00
John,
Then Restoring Your Computer´s Software to the Factory Settings
Rick