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10 Posts
0
1236316
DELL WIRELESS 5560 HSPA + Mobile broadband Mini-Card - Win 8
Good morning everyone.
I have a big problem with ultrabook "YOUR 3460."
I updated the S.O. Windows 8, but the "DELL WIRELESS 5560 HSPA + Mobile Broadband Mini-Card" does not work.
On the website of DELL, I found a type of driver, but installing it in the device manager, does NOT recognize the card. How do I proceed? Can someone help me, please? Tomorrow I need to connect mobile ...
Thank you.
ksmm
5 Posts
1
October 10th, 2015 13:00
Hi,
Issue diagnosed and solved: a problem was version of modem firmware - surprisingly, DELL assumed modem running the latest firmware that was not my case.
After firmware upgrade (I used “8KF27_Win8_FW_A00.zip” file) W10 is able to identify hardware and install drivers.
Unfortunately, upgrade is dedicated to W8 and crashes under W10. Fortunately it done the job under W7 J
Dear DELL – please kindly consider sending those in charge of software writing/testing back to school; exam not passed guys, sorry.
Regards,
KSmm
Fabio79
10 Posts
0
October 28th, 2012 06:00
Do not install this driver
Dell Wireless 5560 HSPA + Mobile Broadband Mini-Card Network Adapter
DELL-Manpreet C
343 Posts
0
October 28th, 2012 07:00
Hi Fabio79,
Please check in BIOS if the WWAN card is detected in BIOS or not. Also, is the wireless driver (network controller) listed in device manager under 'Network Adapters' or 'Other Devices'?
Hope this helps.
Keep me posted with the status.
Fabio79
10 Posts
0
October 28th, 2012 08:00
Thanks for the quick reply.
Unfortunately I had already made this test, and the card is enabled, but it does not work the same.
the driver provided by the "DELL", install only 2 of 3 components; in the "device management" is NOT INSTALLED "Dell Wireless 5560 HSPA + Mobile Broadband Mini-Card Network Adapter"
Thank you.
DELL-Manpreet C
343 Posts
0
October 28th, 2012 11:00
Thank you for the response.
You can try to install the drivers: http://dell.to/To6Oow and the application: http://dell.to/PAvB9F for Windows 7 which are compatible with Windows 8 as well.
Hope this helps.
Keep me posted with the status.
Fabio79
10 Posts
0
October 28th, 2012 15:00
Thank you, but I have not solved the problem.
The application windows 7 does not install me.
I'm downloading other drivers of the model "5630", but even these do not install them.
I'm in trouble ... I need the computer for work tomorrow.
DELL-Manpreet C
343 Posts
0
October 29th, 2012 13:00
Thank you for the response.
When you tried the Windows 7 drivers, did you receive any error code?
oxygenx
16 Posts
0
October 31st, 2012 06:00
I have the same problem. Latitude E6430 with Dell 5560 WWAN Card. Neither the Windows 7 nor the Windows 8 Driver from the Support Downloads work. With both the device keeps a question mark in the device manager Die Treiber für dieses Gerät wurden nicht installiert. (Code 28). Translates to "The Driver for this Devices was not installed"
BTW: The Card itself is fine, works flawless under Linux.
mediax
7 Posts
0
November 17th, 2012 07:00
I have even the same Problem with a Vostro 3460 / 5560 Mini Card Adapter /Windows 8pro
oxygenx
16 Posts
0
November 20th, 2012 02:00
these driver dont work.
DELL-Manpreet C
343 Posts
0
November 20th, 2012 02:00
Hi mediax,
You can try to install the driver from this link: http://dell.to/USxXCr and the application from this link: http://dell.to/PAvB9G.
Once you have installed the driver, reboot PC. Hereafter, install the application.
Hope this helps.
Please revert for any clarification.
mediax
7 Posts
0
November 20th, 2012 03:00
I deinstall driver and applikation
reboot pc
download driver
install driver
reboot pc
download applikation
install apllikation (fail/error: Windows 7 need)
Geräte-Manager Code28 driver not installed
...
DELL-Manpreet C
343 Posts
0
November 20th, 2012 19:00
mediax/oxygenx,
Thank you for the response.
This driver has been released yesterday. Please download and install the driver from the link: http://dell.to/QXadf9
Keep me posted
oxygenx
16 Posts
0
November 21st, 2012 00:00
This is not a driver just the MBM software (which shouldnt be needed under Windows 8 anyways)
Fabio79
10 Posts
0
November 21st, 2012 00:00
Good morning. He assures me that this driver will install the missing component "Dell Wireless 5560 HSPA + Mobile Broadband Mini-CARD NETWORK ADAPTER"?
Should I reformat and then if it does not work, I have to reinstall windows 7 .................
thanks