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December 27th, 2012 14:00

i reinstalled windows 7 installed all the drivers but now my wifi is not working

i know im missing the drivers but i cant find them anywhere

network controller

PCI\VEN_8086&DEV_0083&SUBSYS_13258086&REV_00
PCI\VEN_8086&DEV_0083&SUBSYS_13258086
PCI\VEN_8086&DEV_0083&CC_028000
PCI\VEN_8086&DEV_0083&CC_0280

sm bus controller

PCI\VEN_8086&DEV_1C22&SUBSYS_04901028&REV_05
PCI\VEN_8086&DEV_1C22&SUBSYS_04901028
PCI\VEN_8086&DEV_1C22&CC_0C0500
PCI\VEN_8086&DEV_1C22&CC_0C05

(unknown device) accelerometer

ACPI\SMO8800
*SMO8800

also i have an m17r3

any help is appreciated

1.3K Posts

December 27th, 2012 16:00

Hi butchderby,

Greetings from Dell.

I would request you to kindly provide the system service Tag through a private message. Depending on the wireless configuration I will help you with the right drivers.

I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

9 Legend

 • 

16K Posts

December 27th, 2012 19:00

The Drivers are here http://ftp.dell.com/Pages/Drivers/alienware-m17x-r3.html

Install the following in order:

System Utilities

ST Microelectronics DE351DL Free Fall Sensor - Will cover the accelerometer

Chipset - Chipset drivers should cover the sm bus controller

Intel HM67 Cougar Point chipset

Intel Management Engine Interface

Realtek RTS5209 Card Reader 

SATA

Intel Rapid Storage Technology

Video

Intel HD Graphics 3000

AMD Radeon HD 6990M

NEC

NEC USB 3.0

Audio

IDT 92HD73

Network

Atheros AR8151 LAN

Intel Centrino Wireless-N 1000 Will cover the network controller.

Do you have Bluetooth? If so install Dell Wireless 375

Input

Synaptics Synaptics TouchPad

Application

Command Centre

Alienware OSD Application

 

5 Posts

December 27th, 2012 19:00

Amd radeon 6900 series and thank you for your help

5 Posts

December 27th, 2012 21:00

im got rid of 2 of them but i still am having

network controller problems

9 Legend

 • 

16K Posts

December 28th, 2012 02:00

Okay the Video driver is updated in the list, when installing the drivers ensure that they install and extract and not just extract (I think this may have happened with your network adapter).

If you still have issues with the network adapter after verifying the driver has both extracted and installed then install the driver direct from Intel Wireless_15.3.1_s64.zip

Note on Driver Installation

Running the .exe file Rxxxxxx should extract the driver to C:\Dell\Drivers\Rxxxxxx and then run the installer automatically.

Newer systems no location adopt the R# notation but should still extract to C:\Dell\Drivers\"Subfolder" where "Subfolder" is variable.

Unfortunately often no installer runs and the file just extracts. To actually install the driver you will need to navigate to the folder where the driver extracted to and run any setup.exe files. Many users think they have installed the driver when they haven't.

We will take for example R284334 the chipset driver for my XPS 8300 and look at it in detail:

Double clicking the file, you should get a run prompt select yes.

Select Continue

Select Ok

Select Ok. At this stage the setup should start and you should start the installation. If it does not the driver is not installed. In my XPS 8300 (and I suspect many other systems) the installers do not automatically run. Therefore in this case I have to go to C:\Dell\Drivers\R284334 (you will have to go to the number of your driver) and click setup.

Accept the UAC prompt and install via the setup program.

Usually a series of clicking next, next, finish and then rebooting. I usually tell it not to reboot until I install all the drivers it is faster this way and always worked for me however it is probably best to reboot when prompted.

5 Posts

December 28th, 2012 20:00

i have installed the drivers but everytime i install the network drivers no matter which one i get the blue screen of death and restarts into a loop, boots up and the blue screen of death again untill i do system restor in safe mode...

9 Legend

 • 

16K Posts

December 29th, 2012 06:00

What do the BSOD say?

5 Posts

December 31st, 2012 02:00

thank you so much thanks to you i got it to work with no problems i would be up the creek without a paddle if it wernt for you XD im so happy XD

August 2nd, 2017 18:00

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