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Dell Inspiron 14r 5420 cannot detect wireless adapter
I scanned many times but it still could not detect any wireless adapter.
And then I tried to uninstall all the adapters and install the latest adapter that I had downloaded from http://www.dell.com/support/drivers/us/en/19/ServiceTag/DV1KDT1
Both of them I have tired to install and they were successfully unzipped , but when I scanned the network adapters in the Device Manager again, there was no change, everything back again.
PudgyOne
9 Legend
9 Legend
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30.3K Posts
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December 17th, 2012 16:00
Amicodu,
Sorry for the delay, got a little behind because I was away.
I do not see your wireless adapter listed. It may have failed or come loose. If you're under warranty, contact Dell tech Support.
If you're not under warranty, the manual can be found HERE and go to page 45.
Rick
Amicodu
7 Posts
0
December 15th, 2012 23:00
Can anyone help me to solve this? Is it something wrong with the hardware ?
PudgyOne
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December 16th, 2012 18:00
Amicodu,
Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER, if using XP, run an ipconfig /all log and post it back here.
Rick
Amicodu
7 Posts
0
December 16th, 2012 19:00
Sorry, this post was repeated.
Amicodu
7 Posts
0
December 16th, 2012 19:00
sorry. This post was repeated.
Amicodu
7 Posts
0
December 16th, 2012 19:00
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Dell>systeminfo
Host Name: DELL-PC
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Organization: Microsoft
Original Install Date: 07/07/2012, 16:39:50
System Boot Time: 17/12/2012, 07:51:37
System Manufacturer: Dell Inc.
System Model: Inspiron 5420
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 58 Stepping 9 GenuineInt
el ~2501 Mhz
BIOS Version: Dell Inc. A03, 04/05/2012
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume2
System Locale: 4409
Input Locale: en-us;English (United States)
Time Zone: (UTC+08:00) Kuala Lumpur, Singapore
Total Physical Memory: 3,965 MB
Available Physical Memory: 1,081 MB
Virtual Memory: Max Size: 7,929 MB
Virtual Memory: Available: 4,226 MB
Virtual Memory: In Use: 3,703 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\DELL-PC
Hotfix(s): 143 Hotfix(s) Installed.
[01]: 982861
[02]: KB2592687
[03]: KB2506143
[04]: KB2393802
[05]: KB2397190
[06]: KB2425227
[07]: KB2459268
[08]: KB2475792
[09]: KB2478662
[10]: KB2479943
[11]: KB2482122
[12]: KB2484033
[13]: KB2488113
[14]: KB2491683
[15]: KB2492386
[16]: KB2495523
[17]: KB2496898
[18]: KB2505438
[19]: KB2506014
[20]: KB2506212
[21]: KB2506928
[22]: KB2507618
[23]: KB2509553
[24]: KB2511250
[25]: KB2511455
[26]: KB2515325
[27]: KB2518869
[28]: KB2519736
[29]: KB2522422
[30]: KB2529073
[31]: KB2529825
[32]: KB2532531
[33]: KB2533552
[34]: KB2536275
[35]: KB2536276
[36]: KB2539635
[37]: KB2541014
[38]: KB2544893
[39]: KB2545698
[40]: KB2547666
[41]: KB2550648
[42]: KB2552343
[43]: KB2560656
[44]: KB2563227
[45]: KB2564958
[46]: KB2567680
[47]: KB2570947
[48]: KB2572077
[49]: KB2574819
[50]: KB2579686
[51]: KB2584146
[52]: KB2585542
[53]: KB2588516
[54]: KB2603229
[55]: KB2604115
[56]: KB2607576
[57]: KB2618451
[58]: KB2619339
[59]: KB2619497
[60]: KB2620704
[61]: KB2620712
[62]: KB2621440
[63]: KB2631813
[64]: KB2633952
[65]: KB2640148
[66]: KB2641653
[67]: KB2641690
[68]: KB2644615
[69]: KB2645640
[70]: KB2647518
[71]: KB2647753
[72]: KB2653956
[73]: KB2654428
[74]: KB2655992
[75]: KB2656356
[76]: KB2656373
[77]: KB2656411
[78]: KB2658846
[79]: KB2659262
[80]: KB2660075
[81]: KB2660649
[82]: KB2661254
[83]: KB2665364
[84]: KB2667402
[85]: KB2675157
[86]: KB2676562
[87]: KB2677070
[88]: KB2679255
[89]: KB2685811
[90]: KB2685813
[91]: KB2685939
[92]: KB2686831
[93]: KB2688338
[94]: KB2690533
[95]: KB2691442
[96]: KB2695962
[97]: KB2698365
[98]: KB2699779
[99]: KB2699988
[100]: KB2705219
[101]: KB2709162
[102]: KB2709630
[103]: KB2709715
[104]: KB2709981
[105]: KB2712808
[106]: KB2718523
[107]: KB2718704
[108]: KB2719177
[109]: KB2719857
[110]: KB2719985
[111]: KB2722913
[112]: KB2724197
[113]: KB2727528
[114]: KB2729094
[115]: KB2729452
[116]: KB2731771
[117]: KB2731847
[118]: KB2732059
[119]: KB2732487
[120]: KB2732500
[121]: KB2735855
[122]: KB2736233
[123]: KB2739159
[124]: KB2741355
[125]: KB2743555
[126]: KB2744842
[127]: KB2749655
[128]: KB2750841
[129]: KB2753842
[130]: KB2756822
[131]: KB2758857
[132]: KB2761217
[133]: KB2761226
[134]: KB2761451
[135]: KB2761465
[136]: KB2762895
[137]: KB2763523
[138]: KB2770660
[139]: KB2779030
[140]: KB2779562
[141]: KB958488
[142]: KB976902
[143]: KB982018
Network Card(s): 2 NIC(s) Installed.
[01]: Atheros AR8162/8166/8168 PCI-E Fast Ethernet Co
ntroller (NDIS 6.20)
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 172.18.20.1
IP address(es)
[01]: 172.18.20.15
[02]: fe80::a9ac:9801:9e81:6d17
[02]: Bluetooth Device (Personal Area Network)
Connection Name: Bluetooth Network Connection
Status: Media disconnected
C:\Users\Dell>
Amicodu
7 Posts
0
December 17th, 2012 20:00
OK. Thank you.
judedelrio
1 Message
0
September 12th, 2014 23:00
Hi! I too have the same problem. can you post that link again? i can't seem to open. Much aapreciated!