Dell Inspiron N5110 touchpad problem when charging

Hi Asad,

I recommend checking in safe mode (restart the computer and tap F8 on Dell logo and select safe mode). Check if the touch pad works.

If the issue still persists run diagnostics on the computer (Turn off the computer and then hold down the FN key and the power button, the computer would restart and start running diagnostics).

Also try installing Touch freeze .This Utility disables touchpad automatically while you are typing text.

Install the touch freeze drivers from the below link: 

http://bit.ly/12PbuR 

From the above link, click on Downloads sections, save the file and run the file. 

Note :It is a third party website the website could have its own terms and conditions and there could not be any guarantee for the drivers; however try installing it if necessary.

Awaiting your response!

Thanks rajesh for your concern...

I tried everything you told me to do but the problem is still there.

Even when the diagnostic test was completed my mouse waas out of control. I hardly managed to get out and select exit button.

My diagnostic showed every thing is correct and there is NO problem and in safe mode the problem is happening too.

what should i do now?

thanx in advance.

Hi Asad,

Check with a different wall outlet. Connect the computer to a different wall jack and see if the same issue persists.

Also, remove the adapter and check if same happens on battery.

Kindly private message the order number so that I can check for the details.

I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

Awaiting your response!

Hi rajesh,

Yes the problem persists even with other wall sockets in home.

No, the problem is only when charging the laptop, if i remove battery it works perfectly fine.

I would have send you my service tag number but unfortunately you have not accepted my friend request yet...

Thanx

Asad.

Hello,

I have the absolute same issue as Asadmujtaba.

It is not a OS issue, because I have tested it with both Windows and Linux and the result is the same - when the charger is connected, the touchpad does not work properly if at all. When on battery, however, everything is fine.

This happens when I connect the charger to different power outlets, too.

I am convinced that this is a hardware fault, but I would appreciate ani information about this that  you can give me, based on your private communication with Asadmujtaba.

BR,

Zhivko

Hi I do have the same problem with my N5110 every now and then , when I plug or unplug the charger the touchpad goes erratic. I do am still under warranty, is there anything that can be done ? I can send you my service tag if needed.

Thanks.

LANGELI.. TRY THIS

MY COMPUTER RIGHT CLICK- PROPERTIES - DEVICE MANAGER

DROP DOWN MICE & OTHER POINTING DEVICE.

YOU WILL SEE YOUR MOUSE DRIVER (NORMALLY ALPS) RIGHT CLICK ON IT AND UNINSTALL

THEN TICK DELETE

RESTART COMPUTER, IT MUST BE DONE

ELSE TRY THIS

CONTROL PANNEL -  MOUSE - MOUSE PROPERTIES - ADJUST CLICK SPEED

THEN GO TO POINTER OPTION -  DRAG POINTER SPEED A BIT MORE FASTER

TICK - HIDE POINTER WHILE TYPING.. U R DONE...

IF ITS NOT DONE, PLS SPEAK TO DELL AND GET THE MOUSE PAD REPLACED

I HAVE SEEN MOUSE PAD GOING ERRATIC WHEN AUDIO OUT IS CONNECTED TO HOME THEATRE OR SOMETIMES  USB SPEAKERS CONNECTED,

ALSO TRY REMOVING ANY KIND OF  CABLE / PIN INSERTS IN THE LAPTOP THROUGH USB'S, AUDIO OUTS..

NO PROPER GROUNDING FOR AC ADAPTER ALSO CAN CAUSE MOUSE TO BEHAVE ABNORMAL, DONT KNOW THE ACTUAL  TECHNICAL EXPLANATION FOR THAT

ALL THE BEST

Hi JOYFULDAD

Your solution just performed the miracle for me.

Your solution "COMPUTER RIGHT CLICK- PROPERTIES - DEVICE MANAGER

DROP DOWN MICE & OTHER POINTING DEVICE.

YOU WILL SEE YOUR MOUSE DRIVER (NORMALLY ALPS) RIGHT CLICK ON IT AND UNINSTALL

THEN TICK DELETE, RESTART COMPUTER"

Just performed the miracle for me. I can use my dell touchpad again after several months of being forced to use a mouse due to a non-functional touchpad.

Thanks a lot!!!

Thankyou Jake.

The problem is solved.

Actually there is a problem with Ac Adapter by Dell. If your wall socket is not "A Power socket" the problem might exist. I changed my normal wall socket to power one and it works,

:)

even i am having the same model and facing the same problem. In the beginning i thought that is the earthing problem but i have check with all the things and still the same. Its very irritating. Please suggest some suggestion.