Unsolved
This post is more than 5 years old
11 Posts
0
35186
Dell Poweredge R720 battery
Hello,
Our server administrator manager constantly shows warning on PERCH710 integrated controller battery with warning state for one of the new Dell R720 servers. It shows this warning about 3 weeks already. Does it mean that battery is dead and we should replace it?
Thanks
DELL-Geoff P
990 Posts
0
June 10th, 2013 07:00
Good morning. What is the exact error message from the controller log? Can you post that for review?
Regards,
nickolay
11 Posts
0
June 11th, 2013 03:00
Hello,
Unfortunately I cannot find any battery related messages in the log provided by server administrator interface (except "charging" messages. Could you please give me some directions regarding where I can find this controller specific log you're talking about? Maybe I should install another Dell diagnostic utility?
Thanks,
Nikolay
DELL-Geoff P
990 Posts
0
June 13th, 2013 16:00
Using OpenManage, you can extract the controller log and it will list all the details of the battery charging incidents.
nickolay
11 Posts
0
June 13th, 2013 23:00
OK, thank you for your directions, here is the battery log:
Battery on Controller PERC H710 Mini
Properties : Non-Critical
Name;Status;State;Predicted Capacity Status;Battery Tasks
Battery 0;Non-Critical;Charging;Ready;No Task Available
KisrtyK
1 Message
0
October 11th, 2016 06:00
We upgrading our servers with new batteries and the issue went away.
I am sure we used these :
Battery for Dell Poweragde