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DEll Inspiron 15z 5523 keyboard backlight not working
hi,
Yesterday I bought Dell Inspiron 15z 5523.The keyboard backlight does not work. I have tried the following:
OS (Windows 8 64 bit)
1) Fn+ F6 -- > Nothing happened
2) Opened Windows mobility center --> Keyboard back light option not available
3) c:\Program Files\Dell\QuickSet\BacklitKB -- > Unable to detect the backlight keyboard
Please Help .. Thank you
DELL-Senthil S
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September 18th, 2013 10:00
Hi haseebanwar,
I am sorry about the situation, Please send me the system service tag or express service code through a private chat, I will see what best can be done.
Click on my username select start a private conversation and send me the details. Please refer to the link below where to locate the service tag or express service code.
http://dell.to/162b3za
Let me know about the progress
ajchitwood
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April 6th, 2014 21:00
I have run into the same situation as haseebanwar. Please help
irfankhan403
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May 1st, 2015 14:00
I bought Dell Inspiron 15 5548.The keyboard backlight does not work. I have tried the following:
OS (Windows 8.1 64 bit)
1) F10- > Nothing happened
2) Opened Windows mobility center --> Keyboard back light option not available
3) c:\Program Files\Dell\QuickSet\BacklitKB -- > Unable to detect the backlight keyboard