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August 20th, 2013 12:00

2 Week Old C1660w Printer randomly prints background on pages a blue color

I've had this for about 2 weeks, haven't changed the ink or anything. Today it started printing some of the background of my pages a blue color. Sometimes it is half the page, sometimes the whole page. Besides being a huge waste of ink, this is extremely frustrating as I have to keep reprinting documents to get rid of the blue background. Why is it doing this???????:emotion-12:

3 Posts

September 3rd, 2013 09:00

replaced blue toner the printer came with and the blue pages stopped. It stinks that you can't even get a full use out of cartridges they provide you.:emotion-6:

 

I spoke too soon. No blue prints lasted for 2 days. I'm back to them again.

3 Posts

September 13th, 2013 10:00

This printer is the biggest Substitute character removed as per TOU>. I keep getting an error message - sometimes I can clear it, sometimes I can't, and have to wait a few days. I've had it a little over a month now and am ready to throw it away.

1 Message

February 8th, 2017 09:00

I have this same problem with a slight variation.

The color covering my page background was yellow.

I changed the transfer roller and changed out the empty cyan color toner cartridge, then, guess what?

The color covering my entire printed paged changed to cyan (blue)

What do I need to change out next?

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