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February 8th, 2014 08:00

Need reformat disk for my inspirion laptops

When I purchased my 3 Inspiron laptops, I was told that I could later purchase the 'reformat disk'.  I am trying to find out how to do that.  As usual, the India-Dell teams have no idea what to do and keep transferring me.  How do I get the reformat disk?

We used to get these with purchase of PC's.  Either we received disks for OS and other disks for all drivers\apps, or, we received a single disk that had everything(including the 'reformat' steps so it was a 'all-in-one' kit.


Also, older PC's sometimes had this function built-in and the user could access it by interrupting the start-up sequence.  Is that available on my inspirion?

9 Legend

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87.5K Posts

February 8th, 2014 08:00

Most Dells have a quick restore feature.  For Vista/7/8, F8 before Windows loads -- or use the Dell backup and recovery inside WIndows with 8/8.1.  For XP and older, CTRL-F11 at powerup on the Dell screen.

You can order restore discs (in warranty, no charge - out of warranty, there is a charge).  In the US, see below;  outside the US, call Dell.

http://en.community.dell.com/support-forums/software-os/w/microsoft_os/476.2-0-requesting-a-microsoft-windows-reinstallation-cddvd-from-dell.aspx

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