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2 Posts
1
504630
Latitude E5540 Problem with Fingerprint Reader Driver
Hello Dell Community :)
I am experiencing a strange Problem regarding my Dell Latitude E5540 Laptops. They are built with Fingerprint.
I am not able to get the validiy Fingerprint running - it says that it could not be startet (code 10) in device Manager - also tried Manual download of Driver and install it - no Chance.
are there any prerequisites for this Driver?
cheers,
Manuel
Asendia Helpdesk
2 Posts
0
March 20th, 2014 14:00
I am also having a similar problem. I have an E5540 running win 7. In the device manager it says my device is installed and working properly but in the control panel it reads as Unavailable.
I have also downloaded and installed the latest drives from Dell support site. No change.
Rick
khsajidali
16 Posts
0
June 11th, 2014 00:00
i am also faceing the same problem
Satish Singh
87 Posts
0
June 14th, 2014 10:00
Hi, I've been digging around for new drivers and other information related and keep coming up with this regarding drivers. Note it doesn't specifically list the E5440:
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverid=RM13J
There was a newish CAB also posted:
http://en.community.dell.com/techcenter/enterprise-client/w/wiki/5031.latitude-e5440-windows-7-driver-cab.aspx
Thanks
VenoX
2 Posts
0
November 14th, 2014 01:00
Hello,
In my case it was Lumension Endpoint Control that blocked the device.
However, i am unable to get Fingerprint working as i cannot find the proper Management software. The one listed on the Download Page at dell support with my machines service tag is not working
engmnr
1 Message
0
April 8th, 2015 02:00
thanks a lot...
Alraimi
1 Message
1
May 21st, 2015 06:00
The fingerprint reader is not connected. Connect the reader" on Dell LATITUDE E5540 Windows 8.1 Pro
Whit3Mist
1 Message
1
July 3rd, 2015 03:00
Hi try installing Validity Finger Print Reader 495 Driver from dell's office site. It will solve your problem, though it solved mine. I was facing the same problem for a long time.
www.dell.com/.../drivers
singhsannu
2 Posts
0
October 2nd, 2016 09:00
Dear Sir/madam,
Please advice for finger print scanner using process
regards
sannu singh
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