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Internet connectivity lost after reinstall of Win7 Home Premium
Let me set the problem. My Dell XPS L502 is running Win 7 Home Premium. It has an Intel i7 processor and 8 gb ram along with a 750 gb hard drive. This machine started causing problems with some programs and the programs could not be installed. I had seen this problem a couple years ago and solved it by reinstalling Win7. Therefore, I tried the same thing this time only to find that after reinstalling Win7, many of the drivers were gone. Including drivers for my wireless card and USB ports. I still have the use of the DVD drive and Win7 runs but that doesn't do much good. I do have "synaptics" control but I do not like the "touch pad" so I very much prefer an external mouse. I have tried several things which do not work. Most recently, I tried to force the Recovery Partition to open up its secrets using a post at: http:://smsoftdev-solutions.blogspot.com/2009/03/how-to-restore-dell-factory-image-when-PC -restore-does-not-work This reference seemed to offer possible solutions but none that I tried would work. I have also read that once a "Reinstall Disk" has been used, the Recovery Partition becomes "unavailable" which is precisely what the above reference talks about. So how do I manage to install the appropriate drive to give me "internet connectivity" so I can go to Dell and down load the up-to-date drivers for my system. Thank you very much for all the assistance that you will provide to solve this issue.
MackTruck
16 Posts
1
May 5th, 2014 12:00
Dell sent me the drivers for my system and things are back up and running. Thanks to everyone for their suggestions. Many were very useful.
danishhafiz007
43 Posts
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April 24th, 2014 21:00
use your service tag to get the drivers from dell.com
danishhafiz007
43 Posts
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April 24th, 2014 21:00
I also recently reinstalled windows 8......
you can connect your pc through Ethernet and then download drivers for wifi.......
I did this myself
MackTruck
16 Posts
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April 25th, 2014 17:00
MackTruck
16 Posts
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April 25th, 2014 17:00
danishhafiz007
43 Posts
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April 25th, 2014 21:00
I don't think you can access recovery partition to get the particular files or drivers. Recover partition is used to restore the pc to factory condition. using recovery partition will also restore your divers
danishhafiz007
43 Posts
0
April 25th, 2014 21:00
as I told you I myself recently Formatted the system. after format was complete all the drivers were gone, which is absolutely normal but the Ethernet was working. As you have formatted the system all the drivers must have gone. you can troubleshoot your Ethernet using control panel. also you can download drivers from another pc or your phone.
hope it helps
PudgyOne
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April 26th, 2014 16:00
MackTruck,
When you reinstalled the operating system, did you install the Dell System Software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order
Start with the Dell System Software and the chipset drivers and follow the list.
Rick
MackTruck
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April 27th, 2014 13:00
MackTruck
16 Posts
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April 27th, 2014 14:00
MackTruck
16 Posts
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April 27th, 2014 14:00
PudgyOne
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30.3K Posts
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April 27th, 2014 15:00
Paul,
Download and install in this exact order...(There is not a Dell System Software for this model)
Intel HM67 Chipset Driver
Intel Management Engine Interface Driver
Renesas USB 3.0 Host Controller Driver
Jmicron JMB389 Card Reader Driver
Then download and install...
Realtek RTL8111DL Ethernet Controller, RTL8111E Gigabit Ethernet Controller, RTL8111EL Driver
Then go to Dell Warranty Status enter your service tag, click on original configuration. Look and see what wireless adapter is installed. Then go to Drivers & Downloads enter your service tag, select your operating system. Under network download the drivers for your wireless adapter.
Then download and install Dell QuickSet Application
Places to look to see if your Connection is enabled
Rick
Philip_Yip
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April 27th, 2014 15:00
Follow the instructions here:
http://dellwindowsreinstallationguide.com/a-clean-install-of-windows/
Regarding system drivers, please provide the hardware IDs:
http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/checking-hardware-ids-in-the-device-manager/
I can then instruct you in what drivers to install. You can download them to a USB stick using another system and then install them in order. Take note of the driver installation order and make sure drivers extract and install and not only extract (as shown in the video at the bottom):
http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/driver-installation/
MackTruck
16 Posts
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April 27th, 2014 17:00
MackTruck
16 Posts
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April 27th, 2014 18:00