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Unable to see Virtual Machines under a Hyper-V Server
Hi, I've just 'discovered' OME. Looks great. However, I'm not seeing any virtual machines listed under my Microsoft Virtualisation Servers. The Hyper-Vs themselves are discovered fine, but the Virtual Machines branch is just empty - the virtual servers hosted on these boxes are shown under 'Unknown'. I've enabled SNMP as per the documentation and WMI on both physical and virtual machines and re-ran the Discovery and Inventory on several occasions without success. Any ideas? Have I missed something obvious. OME Version: 1.3.0.1533 Thanks,
DELL-Rob C
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June 24th, 2014 09:00
Hi and thanks for the question and giving OME a try.
I think MS changed the namespace when they moved to Win2012 so it introduced a bug in OME. Are these VM's Win2012 or 2012R2 by chance?
If so, call and open a ticket so we can get you a couple of hotfixes to clean this up (800-945-3355).
Thanks!
Rob
Caad8Guy
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June 25th, 2014 02:00
Jiff Lemon
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June 25th, 2014 09:00
Rob,
Are you saying there's a hotfix so OME can see 2012R2 HyperV servers? If so, could you let someone in the UK teams know, so I can ring up and get it!
Jeff
DELL-Rob C
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June 25th, 2014 10:00
Ok,
You need HF1008.1.3 and HF1005.1.3.
Rob
DELL-Rob C
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June 26th, 2014 09:00
Yes, will do.
BTW, go ahead and edit your previous post to mask the SR number if you would.
Cheers,
Rob
Jiff Lemon
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June 26th, 2014 09:00
Rob,
Could you update SR # ********1 with where the UK boys can grab the hotfixes for me?
Caad8Guy
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June 27th, 2014 02:00
DELL-Pupul M
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June 27th, 2014 05:00
Hey,
Just to be confirm, can you check if you are able to connect SNMP on the virtual machine as well the physical machine using Troubleshooting tool?
Caad8Guy
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June 27th, 2014 07:00
Caad8Guy
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June 27th, 2014 08:00
DELL-Rob C
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June 27th, 2014 08:00
Ok, so when you run the TS tool, does the result set include the version of Server Administrator?
Rob
DELL-Rob C
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June 27th, 2014 10:00
Yeah, you should call and get the same hotfixes mentioned in this thread.
Thx
Rob
Caad8Guy
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June 30th, 2014 03:00
Caad8Guy
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June 30th, 2014 04:00
Jiff Lemon
50 Posts
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June 30th, 2014 05:00
See if they can get hold of Neil Byrne; I'm UK based, and he was able to get the hotfixes for me
Failing that I can try and send you the SR number that I logged the call under, they could cross reference it.