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Bogus Dell Support Popup ?
Today I started receiving a diagnostic popup window from Dell stating that I had a hardware problem. It asked me to run a HW scan which I did. The diagnostic tool indicated that the CPU, Optical Drive and Memory were all good. System passed the test yet it encouraged me to download IOLA diagnostic software for free?
I am always suspicious of so called free stuff due to the gotchas and adware built into them. Is this a promotional ploy? I say that since the same popup window came up later after the scan?
speedstep
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February 15th, 2015 22:00
Thats not dell software its begware malware that infects you further then becomes ransomeware buy our pro version so we can remove the malware we install with the free version.
Eaglshadow5
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February 16th, 2015 15:00
I not sure you understood the the problem. I stopped the popups by uninstalling Dell Support asst Agent. Now I no longer get messages all day asking me to run a scan and download IOLA to fix a non existing problem. I am sure you did not mean to imply the IOLA was begware malware or did you? What is IOLA anyway? Why is Dell using a 3rd party software. PC Doctor I trust. Not sure about IOLA.
If you were referring to Dell Backup & Recovery Pro for $35.00 ,no thanks. The standard Dell Backup & recovery only restores to Win 8.0 which is unacceptable. I can always restore 8.0 with the OEM key or other software.
What are the minimum software diagnostic software I should have installed on this XPS 27.?