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21445
xps M1340 2010
hi since awhile my screen use to bother me when i tried to open it more or less then 90°...from time to time it use to close down and I had to close the lead and open it again verry slowly, under 90° to be able to see the screen that was acceptable to me untill this week when this trick didn't work and now my screen is black all the time what should I do? any ideea...any contacts inside...screen to change? is this a common problem? thanks for reply
catakine
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February 13th, 2015 12:00
hi Ravi
I couldn't perform LCD test but the laptop works ok with external monitor via HDMI connexion
I presume it's the cable, as you said
what should I do? how to change it or where?
DELL-Ravi Ch
7 Technologist
7 Technologist
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7.1K Posts
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February 6th, 2015 02:00
Hi catakine,
It seems like the cable connecting between LCD screen and system board may be damaged or LCD screen is faulty.
Also, we will have to perform the ‘LCD BIST’ (Built in Self-test) on the computer. Please follow the steps mentioned below to run the “LCD BIST’.
In addition, please connect the system to an external monitor and check if the issue reoccurs.
catakine
4 Posts
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February 13th, 2015 16:00
catakine
4 Posts
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February 19th, 2015 05:00