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June 27th, 2015 09:00

E5530 volume rises to full on it's own

I am having a problem with the IDT audio volume.When the computer is first started the sound buttons function.At any time within a few minutes after,the volume rises to full, the buttons do not operate. No mute or volume decrease works but the speaker symbol appears on the desk top when pushed. The buttons do not appear not to be working I downloaded from Dell the IDT audio.program update. Any help,Thanks

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13.6K Posts

June 29th, 2015 05:00

Hello. I don't have the answer for that issue, but here are some things you could try, not in any particular order.

> Use Windows System Restore and pick a restore point dated prior to when the issue began.

> See if the issue is there when using the Windows native audio driver.

  • 1. Open the Device Manager (type devmgmt.msc in the search box, or find it in the Control Panel).
  • 2. Expand the "Sound, video & game controllers" and right click on "IDT High Definition Audio Codec".
  • 3. Select to "Update Driver Software".
  • 4. Click on "Browse my computer for driver software".
  • 5. Click "Let me pick from a list of drivers on my computer".
  • 6. Put a check in the box "Show compatible hardware" if not already checked.
  • 7. In the list of devices, click "High Definition Audio" (the native driver).
  • 8. Click "Next".
  • 9. On the Update Driver Warning box, click "Yes" (install the driver).
  • 10. Restart the laptop if prompted. If not prompted, then no need to restart.
  • [To get back to the IDT driver, do it again but reverse the names in steps 2 and 7.]

> Remove the IDT driver through Control Panel Programs and Features. Get an earlier version of the driver from the Latitude E5530 html page.

1 Message

June 30th, 2015 09:00

Hello,

I have a similar problem, I just installed everything on my new m3800. Nonetheless I tried installing the latest driver and also checked for other updates etc.. Still there..

The problem:
Somehow the volume changes when a new application starts using it (sound).
The volume bar slider shows the same level, but the soundbar that shows the intensity of sound is going full.
When I click on the volume bar slider, slide it a little and place it on the same place, the volume drops drastically (this because I normally have enough volume when its 1/4 of the bar).

This is happening with the laptop sound, with the extra speakers, but also when I have my earphones in, which really hurts my ears.

If I open a song in iTunes, it happens. I 'reset' the bar by shifting the slider an put it on the same place. If I pause the song and open a youtube clip in my browser, it happens again. If I pause the clip and play the song it happens again.

To be clear, the slider does not move to full, it displays the soundlevel I set it to the last time I shifted it.

But clearly the volume goes to full somehow?


If someone understands this problem and know how to solve it, please let me know.
Thanks!!

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