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Plugged in charging but not actually charging!
My Dell Laptop is 3 years old, the battery health status is good, but when its plugged in charging its no longer charging to 100% in fact over the last week or so its gone from a maximum charge of 37% to 7% today!
I had the adapter tested and its working fine, has anyone any ideas as to why this is happening and how It can fix it before I am down to 0% !!
if the lead is out I get the message about your power being critically low!
Many thanks in advance
Dizzi
DELL-Sujatha K
Community Manager
Community Manager
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3.3K Posts
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May 12th, 2015 11:00
Hi Dizzi,
Welcome to the Dell Community Forum.
Refer to the following link to trouble shoot the issue:
http://dell.to/1H1F0v4
Let me know if this helps.