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May 12th, 2015 10:00

Plugged in charging but not actually charging!

My Dell Laptop is 3 years old, the battery health status is good, but  when its plugged in charging its no longer charging to 100% in fact over the last week or so its gone from a maximum charge of 37% to 7% today! 

I had the adapter tested and its working fine, has anyone any ideas as to why this is happening and how It can fix it before I am down to 0% !! 

if the lead is out I get the message about your power being critically low!

Many thanks in advance

Dizzi

Community Manager

 • 

3.3K Posts

May 12th, 2015 11:00

Hi Dizzi,

Welcome to the Dell Community Forum.

Refer to the following link to trouble shoot the issue:

http://dell.to/1H1F0v4

Let me know if this helps.

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