Unsolved
This post is more than 5 years old
3 Posts
0
2635
Latest Update not working on Mac OS X Lion
Latest Update not working on Mac OS X Lion
Hi
I just got the Pocketcloud from the app store, and it worked fine, great.
It asked me to update almost straight away, which i duly did, but the update didn't work at all, I couldn't do anything with it, nor did any options like preferences, support, quit do anything.
I had to uninstall and go back to the previous version. Unfortunately it keeps popping up about updating all the time, which I don't want to do, and I can't opt out out of the pop ups
Anyone else had this with the latest update?
Josh-2015
1.3K Posts
0
August 3rd, 2015 04:00
No problem and glad I could help!
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
Josh-2015
1.3K Posts
0
August 3rd, 2015 04:00
Can you uninstall the application and install the latest version again?
What version of PocketCloud are you using (Free or Pro)?
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
Josh-2015
1.3K Posts
0
August 3rd, 2015 04:00
Can you try uninstalling the application and just install the latest version rather than doing a update? I am curious if it just did not update correctly when you did it the first time.
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
joinerbuilder
3 Posts
0
August 3rd, 2015 04:00
Yes, I tried that this time, and I'm back in action, thankyou. I should have tried it first without bugging you on here. Thanks again. I see the settings have more options now too! great!
joinerbuilder
3 Posts
0
August 3rd, 2015 04:00
I'm using the free version.
I could try to reinstall the update, but i thought it was probably a bug.
I'll do it on the next reminder