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Connect w.IOS but not Android
Connect w.IOS but not Android
I can make an RDP connection on Ipad and Iphone using Junos vpn but cant make similar connection with Motorola Xoom or Samsung Captivate. Please help.
Suchitha
925 Posts
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August 3rd, 2015 22:00
Hi alovely, Have you entered the vpn information in android settings-vpn settings.
Wyse PocketCloud Team
al0vely
4 Posts
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August 5th, 2015 22:00
I have configured the Wyse Pocket Cloud the same as on my iPhone. In addition I am using the Junos Pulse VPN client for both connections. The only way the Wyse Pocket Cloud connects is if I am on a WIFI connection inside my company firewall. This tells me the configuration is OK for for some reason it is having trouble with the firewall and I have emailed our network department a number of times today with no resolve. The iOS devices work outside the firewall and NOT the Android devices. I sure hope I can get this to work as it will open doors and get my organization purchasing more Android tablets than IOS tablets.
al0vely
4 Posts
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August 5th, 2015 22:00
I guess I don't understand why I would enter VPN settings inside the android settings when I am using the Junos VPN client. On the IOS device I am only using the JUNOS client and not the native VPN settings.
nalgolfer
1 Message
0
August 11th, 2015 22:00
So am I. Please assist.
Suchitha
925 Posts
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August 11th, 2015 22:00
alovely, Yes you dont need to enter native vpn settings if you are using a third party vpn client. As of now I dont know if we support juno client on android. will let you know.
Thank you!
Wyse PocketCloud Team
eagleoz-2015
1 Message
0
August 11th, 2015 22:00
Any update on this thread? I have the same situation.
Josh-2015
1.3K Posts
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August 11th, 2015 23:00
Please make sure to establish connection with your VPN first, then connect using PocketCloud.
What version of PocketCloud are you using on both devices?
Are you using a auto-discovered connection or a manual connection? If you are using auto discovery, what version of the companion software are you using?
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com