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2 Posts
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Fascinate - Not Working
Fascinate - Not Working
Samsung Fascinate
OS v. 2.1 / Windows 7 Ultimate
PocketCloud 1.1.108 / Auto Discovery
Home Environment
Hello,
Downloaded the software and installed without event on my PC and Fascinate. Logged onto my Gmail on my PC, ran the diagnostic, ensured that remote invitations were set up and that the firewall exceptions were present.
On the Android end, whenever I attempt to logon to my Gmail, it just sits "Logging In" until I hit the back soft-key, otherwise it will remain in a loop. when I click on settings, it seems to indicate that I'm already logged in (it has the "Log Out" option).
So I'm clearly unable to make any connections.
Thanks for your help.
Daniel-2015
200 Posts
0
August 5th, 2015 01:00
1) Are both devices on the same network or are you connecting over 3G?
2) Is your Desktop behind a Firewall?
Wyse PocketCloud Team
Lana-2015
500 Posts
0
August 6th, 2015 23:00
Hi,
For Auto Discovery:
1) Try to Log Out from Gmail account on the Android (Go to Settings and click Log Out)
2) Check if PocketCloud Windows Companion on PC actually logged in to Gmail account (if not click Login)
3) Then re-login to Gmail on the Android
Evolva
1 Message
0
August 6th, 2015 23:00
Same probleme here:
Samsung Galaxy S
OS 2.2 / Window 7 Pro 32bit
PocketCloud 1.1.108 / Auto Discovery
I could connect to the PC using manual connection but Auto Discovery just say "Logging In".
gfaccorsi
1 Message
0
August 6th, 2015 23:00
Galasy S GT-I9000
Same problem here,
any solutions ?
shael-2015
2 Posts
0
August 6th, 2015 23:00
1) Are both devices on the same network or are you connecting over 3G? Connecting over 3G
2) Is your Desktop behind a Firewall? Windows Firewall with Appropriate Exceptions