New laptop 5558 Windows 8.1 Dell recovery and Back up, Error: an error occurred while creating the factory recovery media dell

I am trying to take back up of the files from my Laptop.

I used it for 2-3 days. 

Stages followed. 

I connected my laptop with a hard disk.

1. Welcome

2. Factory recovery media. After starting the application, following error poped up:an error occurred while creating the factory recovery media dell

3. Data back up to hard disk. No issues for this point

4. Finish