Unsolved
This post is more than 5 years old
11 Posts
0
105270
Optiplex 390 RAM
I have an Optiplex 390 MT. It shipped with the 2GB of the following RAM :
Dell part number 1N7HK
DUAL IN-LINE MEMORY MODULE, 2G, 1333, 128X64, 8, 240, 1RX8
And the following motherboard: MIH61R
The computer will not accept any new RAM. After I add RAM all I get is a blank screen with a flashing cursor.
I have tried both PC3-10600 and PC3-12800. I tried Dell Certified - HYNIX 4GB 2Rx8 PC3-10600U DDR3 DESKTOP MEMORY HMT351S6AFR8C-H9 and that didn't work either.
I have the latest BIOS A11
shesagordie
10 Elder
10 Elder
•
46K Posts
0
November 2nd, 2015 12:00
letnes
Does not sound like the memory you installed, is compatible with the OptiPlex 390 MT?
Try using Crucial's System Scanner to find compatible memory, Here;
http://www.crucial.com/usa/en/?gclid=CNGohfHK8sgCFQktaQodnwoALQ&cm_mmc=google-_-us-_-brand-_-null&ef_id=VjdsxgAABT6gTwID:20151102203247:s
Also Here:
http://www.crucial.com/usa/en/compatible-upgrade-for/Dell/optiplex-390-mini-tower
Bev.
rdunnill
6 Professor
6 Professor
•
8.8K Posts
0
November 2nd, 2015 20:00
I installed a matched 2x4gb pair of G.SKILL Ripjaws 1333 in the family 390 DT. It works very well.
letnes
11 Posts
0
November 4th, 2015 03:00
Rdunnill do you have a part number or a link?
Thanks.
rdunnill
6 Professor
6 Professor
•
8.8K Posts
0
November 4th, 2015 19:00
G.SKILL DDR3 1600 (F3-12800CL9D-8GBXL)
letnes
11 Posts
0
January 5th, 2016 13:00
I finally solved the problem. It was not the RAM, but the Video card a GeForce 9400GT. Once I took it out the desktop had no problem with the RAM.
Anyone had this issue before?
rdunnill
6 Professor
6 Professor
•
8.8K Posts
0
January 5th, 2016 20:00
I have one of those cards somewhere, and I never did like it. It did not get along with my Dell.