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"Update your Recovery Media" Constantly popping up. (Even after updating already)
Since upgrading to Windows 10, on my Alienware 17R3, I Constantly keep getting a popup to "update Your Recovery Media". I did update my recovery media immediately after upgrading to windows 10, But I still keep getting the popup every time i reboot my laptop and almost every hour or so. I have clicked on "Do Not remind me" option on popup , but I Still Get it!
I figured it no harm to trying to update my recovery media again just a couple days ago to see if I could get rid of the nagging popup, But I am still getting it. :emotion-18: Has anyone else experienced this and know any solution/suggestions??
ieee488
4 Operator
4 Operator
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11.1K Posts
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January 7th, 2016 08:00
Try asking your question in the Alienware owner club forum.
realm174
2 Posts
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January 7th, 2016 19:00
This is more than an Alienware issue. I have an Inspiron 3847 and have been having the same issue. It seems to popup mostly when using Java applications.
MJIH
1 Message
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January 23rd, 2016 03:00
I'm having exactly the same problem, and it's nothing to do with Alienware. Anyone get an answer?
lyradd
1 Rookie
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3 Posts
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February 18th, 2016 11:00
I have the same problem and my operating system is Windows 8.1. This all started with the last Dell Backup & Restore software update. I called tech support but they won't look at the problem unless I pay since my system is out of warranty.
squirty1
16 Posts
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February 18th, 2016 16:00
I have windows 8.1 and I also had an update for backup and restore software. Mine was popping up all the time asking question. I figured out how to get rid of it. First when installing or updating software there is a two step process. One is to update the software. Step two is to make a usb backup, if you don't do a new usb backup after the software update the pop up will drive you crazy. Even though I already had a backup copy on a usb drive I went ahead and did another copy because your software was updated your software wants to do a backup with the new version of software that it just updated.
dncingfool
1 Message
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July 12th, 2016 07:00
I'm using win10 on a dell laptop and having the same problem. I am not using the program because I"m using a Western Digital backup. When the popup comes up, it gives me three options: update media, remind me later or do not remind me. I have clicked the "Do not remind me" a few dozen times and it still keeps coming back at regular intervals. I want to know how to stop it from coming back. Do I need to uninstall the program?
scolli03
2 Posts
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July 12th, 2016 19:00
Sorry, It's been a long time now since I had this problem , but as previous user (dncingfool) said I believe it had something to do with choosing the backup option after clicking on the popup. You can use External Hard drive, DVD's or USB I believe.
Bremps
2 Posts
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December 25th, 2016 00:00
Uninstall it. Solved my problem. Backup your data manually to an external media source. Download an installer for Dell Command Update and if you need to re-install windows you can use Command Update to download a full list of drivers for your system devices. You may need to manually install a network driver first if you're using a clean install of windows though.
Bremps
2 Posts
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December 25th, 2016 00:00
Sorry, first time posting. Mistakenly made two posts. See the other one for answers
Cheri2057
2 Posts
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April 1st, 2017 12:00
It is not Alienware. I get it too with out it.
alecmuller
1 Message
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December 27th, 2018 08:00
I had this same problem on a Dell Precision 4800 with Windows 10; regardless of which option I checked, it popped up and interrupted my work every hour. I finally fixed it by going to "Add or Remove Programs" and uninstalling "Dell Backup and Recovery".
I'm not trusting my backups to half-baked software that ignores what you tell it to do.