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Unable to image Latitude E7470
Hi,
Recently one of our executives went and bought a E7470 without consent so it's not supported, but due to their ranking I'm magically working on it. So hear is the problem. We provided a imaging team with a usb with the Windows 7 ISO extracted and advised them to install Windows and load our agency specific software afterwards as we are not allowed to use our normal process since the machine isn't approved in our environment. The team returned the E7470 stating it gets stuck at "Windows" when trying to load the OS after they imaged it.
I've been troubleshooting the cause and ran into even more issues. When booting to a separate usb to install Windows 7, it cannot find the local drive or usb connected. Diskpart cannot find any disk as well. I've installed every possible driver from support.dell.com and injected them into both the boot.wim & install.wim, ran SFC /SCANNOW, did a Data wipe on the SSD's. So far the only thing we can do is boot into Safe mode. Any idea's on how we can fix this?
nvt_kl
2 Posts
0
March 30th, 2016 19:00
I had the same issue with the model described.
With the existing Win 7 Ent USB I have, I managed to get the USB detected by injecting the drivers from the Intel site here:
downloadcenter.intel.com/.../Windows-7-USB-3-0-Creator-Utility
The process is quite straightforward. After that, the install process should continue as planned.
Hope this helps.
nvt_kl
2 Posts
0
March 30th, 2016 19:00
I had the same issue with the model described.
With the existing Win 7 Ent USB I have, I managed to get the USB detected by injecting the drivers from the Intel site here:
https://downloadcenter.intel.com/download/25476/Windows-7-USB-3-0-Creator-Utility
The process is quite straightforward. After that, the install process should continue as planned.
Hope this helps.
shawalls
1 Message
1
May 5th, 2016 12:00
NVT_KL, Thank you very much, this worked for me
Philip_Yip
9 Legend
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16K Posts
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May 8th, 2016 04:00
Some additional information here:
http://dellwindowsreinstallationguide.com/converting-your-dell-windows-reinstallation-dvd-into-a-reinstallation-usb/
https://www.youtube.com/watch?v=lg8Oebhc3EI&index=2&list=PL1RkaknDn7v82tfEmxGgycwJJvJ0xGoqZ
newstart028
15 Posts
0
June 21st, 2016 20:00
I installed windows 10 about one month ago. 192.168.l.l
newstart028
15 Posts
0
June 21st, 2016 20:00
Have a Dell Inspiron 3521 6 month old, and after 6 months this last week have no internet connection at all. 192.168.1.1
peekay34
2 Posts
1
July 4th, 2016 00:00
It is highly likely that the drive is a NVME unit for which you have to inject drivers into the build. If the drive is a Samsung you will need to add these into the apply drivers step.
You can find NVME drivers at this location. http://www.win-raid.com/t29f25-Recommended-AHCI-RAID-and-NVMe-Drivers.html
nfortson
1 Message
0
October 11th, 2016 07:00
The second link does not work. I am having this issue and want to try this solution.
FitusMilbarge
1 Message
0
October 11th, 2016 13:00
I liked the article you posted with the instructions to Nlite... Dell appears to have removed that article. Do you have that saved somewhere? I was going to go through the process again but forgot the steps and that article explained it perfectly. I need to save it this time instead of just a link to it.