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Change Service Tag
Hello... I recently replaced a Main board in a Dell Inspiron. However I entered the incorrect service tag, now I need to change it. Can anyone help me please??
Unsolved
This post is more than 5 years old
9 Posts
0
44235
Hello... I recently replaced a Main board in a Dell Inspiron. However I entered the incorrect service tag, now I need to change it. Can anyone help me please??
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Virtualkiller13
9 Posts
0
June 30th, 2016 06:00
I know it can be changed, I have seen on Youtube. I know Dell technicians carry a special CD with them.
Anonymous
5 Practitioner
5 Practitioner
•
274.2K Posts
0
June 30th, 2016 06:00
Hi,
Thank you for writing to us!
Unfortunately you will not be able to change the service tag to the system at any given point in time.
Kindly private message the service tag and email address.
Thanks
Robin
Anonymous
5 Practitioner
5 Practitioner
•
274.2K Posts
0
July 1st, 2016 09:00
Hi,
The service tag cant be changed unfortunately .
Thanks
Robin
Mikie19598
79 Posts
0
July 3rd, 2016 21:00
here click on this link and download this from dell
www.dell.com/.../DriversDetails
Virtualkiller13
9 Posts
0
July 4th, 2016 00:00
Hello,
Yes I have downloaded it,
It is the Dell Client Configuration Toolkit
How to use it
Thanks
Sunny
peekay34
2 Posts
1
July 4th, 2016 01:00
Install the software first
Go to C:\program files\Dell\Command Configure
If 64 bit OS go to x86_64
If 32bit go to x86
Go to sub dir HAPI enter hapiinstall.bat
This will install the software to control\Access the BIOS
then go back one dir
type cctk --asset then the asset name
IE CCTK --asset=12345678
Virtualkiller13
9 Posts
0
April 24th, 2017 00:00
Hi Peekay34. I am having some issues could you please guide me. I am unable to change the service tag. please help
Virtualkiller13
9 Posts
0
April 26th, 2017 23:00
It is not working am I supposed to do that on command line? could you please provide a video?
Virtualkiller13
9 Posts
0
April 30th, 2017 05:00
It does not work... please someone could help me.
Mikie19598
79 Posts
0
April 30th, 2017 08:00
i have an older dell xps laptop and the one and only time i have ever been able to change it is when i replaced the motherboard then i was able to change it.may i ask why you wish to change the service tag number.