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Remote Control on Dell Bluetooth 2.1 AC 411 Speakers only works intermittently
I Basic problem explained in the subject line. Sometimes the power light goes on when I press it, sometimes it doesn't. Bought the system back in March 2016. Is this caused, as the trouble shooting part of the user manual says, a faulty power adapter? If so, I guess mine is under warranty. How do I return.
DELL-Chris M
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August 29th, 2016 13:00
Unfortunately, you cannot return it for refund. But you may contact Dell Technical Support for your country. Provide to them the Dell order number for the AC411. They must then troubleshoot to verify that the AC411 are defective. If purchased directly from Dell, the AC411 have a 1 year warranty. Using that Dell order number, they can setup a like for like exchange.