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Dell XPS 15 9550 Screen FHD
The FHD screen has a bit of a color issue. When I am on a white page, much like this one, I can see that the left half of the screen is a darker tinge of red. Why is this, I know it isn't a driver issue and I can't seem to troubleshoot the problem. I have only seen one other poster who claimed they had this issue on another website. Now this color change is hardly noticable when in a video but it is quite bothersome when I am browsing the internet. Anyone know a fix or why this is happening?
DELL-Hemalatha
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August 19th, 2016 19:00
Hi XPSBUYER1337
Thanks for writing to us.
Does the issue vanish if the screen is wiggled? When did the problem start?
If possible can you please try an external monitor and observe .
Also do run the LCD test by shutting the system and hold down the letter D and power up the machine. After 3 secs let go the letter D and observe if you see the red tinge.
Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message
Regards
xpsbuyer1337
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August 19th, 2016 20:00
Ok so I have plugged it in to an external monitor and there is no red tinge so then that tells me it isn't a driver issue. I don't want to wiggle my screen because I fear I might break something but I'll try the LCD test for sure! I'll let you know more as I progress...
DELL-Hemalatha
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August 20th, 2016 22:00
Sure will wait for your response. Also when we say wiggle, just a little bit of about 40 degrees back and forth.
DELL-Hemalatha
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August 21st, 2016 20:00
Hi we are awaiting your response.