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September 22nd, 2016 16:00

Dell XPS 15 9550 flashing light

I just changed my motherboard, but unfortunately the light Infront of the laptop keeps flashing. It flashes orange 2x and white 1x. Any idea what this code means?

September 22nd, 2016 18:00

Hi Fopoku2k2

Thanks for writing to us.

Looks to be an issue with the memory or the memory slot.

Try re-seating the memory modules and then with one module at a time. If still the same, the probably the slots are faulty.

Have you replaced with same type of motherboard? Provide us the part# please.

Do provide us your system tag#, email address and name via private message,by clicking on my name

in blue and then select send a private message

Regards

September 23rd, 2016 22:00

HI We are awaiting your response.

6 Posts

September 26th, 2016 03:00

The laptop doest not power on again. I still get the lights though.

Motherboard  Part # = LA-C361P

Laptop Service Tag = <ADMIN NOTE: Service tag removed per privacy policy>

March 22nd, 2017 19:00

It seems that XPS 15 9550 has a hardware design issue. My laptop died last night without any warning. I have bought it just one year. I called the service support and I was told it might be motherboard fail.

I wonder that Dell has known this problem already. I strongly suggest that Dell should recall the product.

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