Start a Conversation

Unsolved

This post is more than 5 years old

D

1244

February 28th, 2017 18:00

thunderbot 3 => hdmi adapter not working

Community Manager

 • 

54.3K Posts

March 2nd, 2017 07:00

For us or our users to assist in troubleshooting, we need more information.
* What Dell computer model?
* What operating system is installed?
* Troubleshooting performed?
* List how the device is connected. For example =
Laptop TB3/USB-C out port --> TB3/USB-C to HDMI adapter --> HDMI to HDMI cable (which one?) --> what device?

1 Rookie

 • 

96 Posts

March 22nd, 2017 17:00

* Dell XPS 9550

* Windows 10 x64

* Re-installed drivers, restarted computer.

* USB-C port on laptop ->[USB-C->HDMI Converter]->HDMI input of monitor using HDMI cable.  This cable works other wise.

No Events found!

Top