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Warning:the battery not recommended for this system,the system will not be unable to charge this battery
Warning:the battery not recommended for this system,the system will not be unable to charge this battery
I bought a new battery and nothing solved
And try another charger and not solved the problem
i must work when he plugged in charger only and the battery fully charged and the light sign turn 2 times on yellow light and 1 time on LED light
any suggestion for help ?
ejn63
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October 30th, 2016 04:00
System model? Age of system? Does the system correctly recognize its AC adapter?
Nosseir55
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October 30th, 2016 04:00
my system model ( Xps502x ) the i don't know if you ask about how many years i used but its more 5 years ,and this the ac adapter orginal. But i think he not recognize it
Nosseir55
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October 30th, 2016 05:00
But how the peoblem with power jack ana the laptop working with charger but not charge the battery?
ejn63
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October 30th, 2016 05:00
If the adapter isn't recognized, the battery won't charge. And if you've already tried another Dell adapter, to no effect, the power jack would be next to replace:
www.parts-people.com/index.php
If that doesn't solve the problem, it's the mainboard that is faulty.
ejn63
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October 30th, 2016 08:00
There's a center pin that completes a charge circuit - it is entirely possible for an adapter to power the system but not charge the battery.
Nosseir55
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October 30th, 2016 08:00
You prefer to try new power jack if not working then the problem in motherboard?
Note: my old battery ( 6% plugged in and not charging)
New battery (100% charging ) and the light sign
ejn63
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October 30th, 2016 08:00
The next unanswered question: is this a Dell battery or a third-party one?
ejn63
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October 30th, 2016 09:00
If the AC adapter is not recognized (verify with F2 - setup), and you've already tried another Dell adapter with the same results, replace the DC jack.
That should solve the problem.
If the AC adapter IS recognized but two batteries are not, chances are the mainboard is at fault.
Nosseir55
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October 30th, 2016 09:00
Dell battery
ejn63
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October 30th, 2016 10:00
As you mention already having tried another adapter, replace the DC power jack next.
Nosseir55
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October 30th, 2016 10:00
I see in bios AC ADAPTER :unkown